Meet the demands of the always-on NOW customer
Transforms a traditional cost center into a revenue driver
Great for pre-sales service and pos-sales support
Our award-winning Platform powers our three products: EngageNow Suite, Human Cloud Network, and Chatbot.
Fully-managed solution that includes Human Cloud Network and the Chatbot. The best of AI and human talent.. together!
On-demand access to high-quality customer service agents. "Gig 2.0" at its finest.
Cutting-edge artificial intelligence to help with your customers' most common questions.
Leverage conversational commerce to make more sales.
Bolster customer loyalty and lifetime value.
Brands see 42% savings across all CX costs.
See what companies are saying about Simplr.
MOMENTOUS 2021: DAY 1
Customer Demands –> What Are They in 2020/2021?
Congratulations to KEEN and RBI for Earning Stevie Awards for Exceptional Customer Service
Digital Customer Service—This is Why You’re Struggling
How to Nail Customer Service in 2021
Provide Best-in-Class Experiences for Your NOW Customers with Simplr + Zendesk
The 3 Hallmarks of Digital CX Excellence… With Examples from Real Brands
How Fast Do Your Agents Really Need to Be in Digital CX?
Millennial Customer Service – How to Wow *and* Convert them
Enterprise Guide to Outsourced Call Center Companies: 5 Compelling Reasons to go Domestic