“”
  • Now CX
    • Overview
      What is NOW CX?

      Meet the demands of the always-on NOW customer

    • goals
      Increase Revenue
    • Improve Customer Satisfaction
    • Engage More Customers
    • Decrease Resource Planning
  • How Simplr Works
    • Overview
      What We Do

      Transforms a traditional cost center into a revenue driver

    • How Simplr Works
    • How We’re Different
    • Technology Partners
    • Security
    • Product
      Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Use Cases
      Engage More Customers
    • Convert More Customers
    • Retain More Customers
  • Who Uses Simplr
    • Overview
      Who Uses Simplr

      Great for pre-sales service and pos-sales support

    • Industries
      Retail & E-commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • Roles
      Customer Experience
    • Customer Support
    • Digital Marketing & Brand
    • Why Your CEO Cares
  • Resources
    • Learn
      Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Help Center
    • Connect
      Events
    • CXLife Community
  • Pricing
  • Company
    • About Us
    • Careers
    • Contact Us
  • Get a Demo
Simplr
  • Products
    Platform
    • The Simplr Platform

      Our award-winning Platform powers our three products: EngageNow Suite, Human Cloud Network, and Chatbot.

    • Technology Integrations
    Products
    • EngageNow Suite

      Fully-managed solution that includes Human Cloud Network and the Chatbot. The best of AI and human talent.. together!

    • Human Cloud Network

      On-demand access to high-quality customer service agents. "Gig 2.0" at its finest.

    • Simplr Chatbot

      Cutting-edge artificial intelligence to help with your customers' most common questions.

  • Solutions
    Industries
    • E-Commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    Use Cases
    • Pre-Sale Conversions

      Leverage conversational commerce to make more sales.

    • Customer Retention

      Bolster customer loyalty and lifetime value.

    • CX Cost Cutting

      Brands see 42% savings across all CX costs.

  • Customers
    Customer Stories
    • Case Studies

      See what companies are saying about Simplr.

    Our Philosophy
    We believe the best results come from true partnerships. We refer to our customers as our "partners" because our success is tied to their success.
  • Resources
    Learn
    • The Economic Case for Simplr
    • Simplr Blog
    • Case Studies
    • Events
    • Help Center
    • Request a Demo
    • ROI Calculator
    NOW CX
    • What is NOW CX?
    • Meet the NOW Customer
  • Pricing
  • Company
    Learn
    • About Us
    • Leadership
    • Careers
    • Contact Us
    • News and Press
    • Awards
    • Events
    Our Mission
    At Simplr, it is our mission to create meaningful opportunities for underutilized talent and empower brands with world-class customer service.
    Get a Demo
Book a Demo
CX News

MOMENTOUS 2021: DAY 1

March 26, 2021

Customer Demands –> What Are They in 2020/2021?

February 28, 2021

Congratulations to KEEN and RBI for Earning Stevie Awards for Exceptional Customer Service

February 12, 2021

Digital Customer Service—This is Why You’re Struggling

January 7, 2021

How to Nail Customer Service in 2021

December 21, 2020

Provide Best-in-Class Experiences for Your NOW Customers with Simplr + Zendesk

October 28, 2020

The 3 Hallmarks of Digital CX Excellence… With Examples from Real Brands

September 24, 2020

How Fast Do Your Agents Really Need to Be in Digital CX?

September 11, 2020

Millennial Customer Service – How to Wow *and* Convert them

August 26, 2020

Enterprise Guide to Outsourced Call Center Companies: 5 Compelling Reasons to go Domestic

August 25, 2020
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Talk to Simplr
  • NOW CX
    • What is NOW CX?
    • Increase Revenue
    • Improve Customer Satisfaction
    • Increase Customer Engagement
    • Decrease Resource Planning
    • Eliminate Inefficiencies
  • How Simplr Works
    • How Simplr Works
    • Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Engage More Customers
    • Convert More Customers
    • Retain More Customers
    • Technology Partners
    • Security
    • Pricing
  • Who Uses Simplr
    • Retail & E-commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • Customer Experience
    • Digital Marketing & Brand
    • Customer Support
    • Why Your CEO Cares
  • Resources
    • Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Events
    • Podcast
    • Glossary
    • Customer Service Outsourcing
    • Contact Center Outsourcing
    • CXLife Community
  • Company
    • About Us
    • Contact Us
    • Leadership
    • Careers
    • Simplr Help Center
    • News & Press
    • Scholarship
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