Awards They like us! They really, really like us! Award Contact Center or Customer Service Outsourcing Provider of the Year March 16, 2023 Award Most Innovative Service of the Year December 15, 2022 Award Product of the Year December 7, 2022 Award Customer Experience Innovation Award November 16, 2022 Award Best AI-Based Solution for Customer Service June 28, 2022 Award Most Innovative Tech Company of the Year May 4, 2022 Award Excellence in Customer Service 2022 April 19, 2022 Award Honorable Mention in 2022 Gartner® Magic Quadrant™ for Customer Service April 7, 2022 Award Customer Service Outsourcing Provider of the Year March 10, 2022 Award 2022 BIG Innovation Award January 11, 2022 Award BIG Award for Business Winner December 9, 2021 Award Most Innovative Companies of the Year December 1, 2021 Award 2021 SaaS Awards Finalist July 27, 2021 Award Glass Top 50 Best Places to Work January 15, 2021