COVID-19: We have thousands of on-demand agents ready to answer your customers' questions. Learn more

Trusted by amazing brands

01 - Steve Madden
02 - Calendly
03 - Brooklinen
04 - Kettle and Fire
05 - 47
06 - carbon 38
08 - NZXT
09 - Princess Polly
10 - Parachute
11 - MoonJuice
12 -Black Riffle
13 -Tecovas
14 - Parachute home
15 - HappiestBaby
16 - AnineBing
17 - Paulas choice
19 - Betabrand
20 - Draper James
21 -100Thieves
22 - Manscaped

Why customers choose us?

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Scales up and down instantly

With our variable cost outsourcing solution for customer service, you only pay for results--not downtime or inefficiency. 24/7 coverage with the ability to scale up and down instantly.

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Best-in-class

Our specialists are not your typical contact center talent. With the help of our advanced technology, we replicate your best reps to deliver high-quality service to answer every customer question.

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Trusted partner

We are incubated by Asurion, the largest tech protection and support provider in the world. Asurion provides Simplr with secure financial backing, world-class data security, and access to a range of enterprise customer service capabilities.

“The cost for us to get started with Simplr was nothing, and that was a very big shock. It’s like we save money… we always know where we stand every month. That's a great product to us.”
Peggy Baker

CX Lead at ‘47

READ FULL STORY

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Fueling growth with high-quality customer experiences.

24/7 human-staffed live chat
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Before
2 min 40 sec

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Simplr
<30 sec

Email responses in less than 3 hours
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Before
24h

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Simplr
<3h

Cost per
resolution savings
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Before
$4.50

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Simplr
50%

Increase customer satisfaction
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Simplr
+ 10 - 15%

Let’s get started.

With Simplr customer service, you’ll always have on-demand staffing to answer your customers’ questions. We’re here for you.

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