Our highly-trained and vetted customer support team is on standby to receive your inbound emails, live chats, and/or SMS messages.
We use machine learning and AI to assist Simplr support specialists and aim to resolve 50%+ of customer inquires.
Your customers get the answers they need quickly and accurately. You get better first response time and higher customer satisfaction. Even during high-volume times.
Reduce customer churn by keeping your customers happy with high-quality outsourced customer care, usually only available to the largest corporations.
AS YOU GROW
MONEY & TIME
BEST IN CLASS
INTEGRATES WITH ECOMMERCE
AND TICKETING PLATFORMS
Pay for the customer support you need. Ask for less time, more time, or overtime... without the guilt.
No hidden costs. Pay for resolutions and results, not fees and overhead.
24/7 coverage. Your customers keep odd hours in many time zones. So do we.
We’ve got talent. Simplr has access to the highest-quality, native English speaking, U.S.-based specialists on the market.