Unwrap All the Eye-Opening Findings in Simplr’s Holiday 2020 Mystery Shop Report

The Snowball Effect of Unanswered Customer Service Tickets

Julia Luce
January 6, 2021

The Benefits of 24/7 Live Chat Support

Simplr
January 6, 2021

Unwrap All the Eye-Opening Findings in Simplr’s Holiday 2020 Mystery Shop Report

Julia Luce
January 19, 2021

What is Customer Loyalty (and How to Gain It)

Julia Luce
January 14, 2021

What is a Good Customer Attrition Rate

Simplr
January 8, 2021

Digital Customer Service—This is Why You’re Struggling

Simplr
January 7, 2021