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NEW IDC Vendor Profile provides an in-depth overview of Simplr’s AI-first customer service platform. Download Now >

Simplr
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    Our Approach
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      Our fully managed service is designed for your brand and business. We provide the expertise needed to set up and maintain a high-quality, automation-first approach to CX.

    • Simplr Platform
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    • Simplr Chatbot

      Our Cognitive Paths™ reasoning engine ensures that our GenAI chatbot is trustworthy and emulates your best agents' behavior.

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      On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.

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      Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.

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      Improve CSAT, and deliver industry-leading response times all while eliminating forecasting, coaching, and training.

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      Turn your CX from a cost center to a revenue-generating part of your business.

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      Simplr’s GenAI chatbot mirrors the best human agents engaging in complex interactions with multiple steps needed to resolve customer issues.

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    We believe the best results come from true partnerships. We refer to our customers as our "partners" because our success is tied to their success.
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    Our Mission
    At Simplr, it is our mission to create meaningful opportunities for underutilized talent and empower brands with world-class customer service.
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New Posts
Drive Revenue, Ecommerce, Research & Reports • September 15, 2023
Why Yesterday’s Chatbots are Putting Your Potential Revenue at Risk
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September 15, 2023
Drive Revenue, Research & Reports • August 24, 2023
Revolutionizing Retail: Assessing the Potential of Generative AI in Digital CX
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August 24, 2023
Drive Revenue, Ecommerce • August 24, 2023
How to Turn Every Customer Interaction into a Revenue-Generating Opportunity
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August 24, 2023

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Want consistently high CSAT scores?

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  • Solutions
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    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    • Customer Support Solutions
    • Conversational Commerce
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    • Case Studies
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