Simplr brings on-demand, affordable customer service solutions to high-growth startups.
How one startup made home security make sense for modern consumers
Why are customer service metrics important? Silly question? Maybe, but stick with me.
Outsourcing customer service is not necessarily about cutting corners - it’s about bringing top quality customer service to your customers.
How to structure a remote team so that you can move fast, break stuff, and build culture in your startup - even with a remote team.
Don’t let social media be DOA for your startup.
Feb 16th edition: The startup/customer service news, blogs, and campaigns we’ve been slacking about all week.
Feb 9th edition: The startup/customer service news, blogs, and campaigns we’ve been slacking about all week.