Three Economic Benefits of Simplr & NOW CX

Unwrap All the Eye-Opening Findings in Simplr’s Holiday 2020 Mystery Shop Report (Exclusive Customer Service Research)

Julia Luce
January 19, 2021

Three Economic Benefits of Simplr & NOW CX

Eng Tan
March 2, 2021

Congratulations to KEEN and RBI for Earning Stevie Awards for Exceptional Customer Service

Eng Tan
February 12, 2021

How to Drastically Improve Customer Service Response Times

Julia Luce
January 28, 2021

What Exactly Does a Chief Experience Officer (CXO) Do?

Madison Aichele
January 20, 2021

What is Customer Loyalty (and How to Gain It)

Julia Luce
January 14, 2021