Leadership

Leading with Empathy,
Not Ego.

We’re on a mission to change the way customer service is done so companies prosper and customers get their needs met in the fastest, most helpful, most empathetic way possible.

Simplr’s leadership team is committed to building high-performing, innovative teams that never stop learning.

Eng Tan

Founder and CEO

Amit Sood

Chief Technology Officer and Head of Product

Daniel Rodriguez

Chief Marketing Officer

Mark Coffman

Chief Sales Officer
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John Gniadek

VP of Partner (Customer) Success
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Adam Grace

Head of Human Cloud

Aisha Robinson

Head of Demand Generation

Bilal Muzaffar

Head of Engineering

Cory Peace

Head of Operations

Damien Thioulouse

Head of Data Science

Nilesh Gonsalves

Head of Finance

Sarah Picchi

Head of Product Marketing