Leadership

Clear eyes, full hearts, big brains

We’re on a mission to change the way customer service is done so companies prosper and customers get their needs met in the fastest, most helpful, most empathetic way possible.

Eng Tan

Founder and CEO

Emily Charnes

Vice President, Head of Sales

Amit Sood

Chief Technology Officer and Head of Product

Daniel Rodriguez

Chief Marketing Officer

Adam Grace

Head of Human Cloud

Aisha Robinson

Head of Demand Generation

Cory Peace

Head of Operations

Bilal Muzaffar

Head of Engineering

Nilesh Gonsalves

Head of Partner Success