Leading with empathy, not ego.

We’re on a mission to change the way customer service is done so companies prosper and customers get their needs met in the fastest, most helpful, most empathetic way possible.

Simplr’s leadership team is committed to building high-performing, innovative teams that never stop learning.

Eng Tan

Founder and CEO

Amit Sood

Chief Technology Officer and Head of Product

Mark Coffman

Chief Sales Officer

Daniel Rodriguez

Chief Marketing Officer

Nicole Dunn

Vice President of Partner Success

Nilesh Gonsalves

Head of Finance

Damien Thioulouse

Head of AI

Cory Peace

Head of Operations

Amanda Phelps

Head of People

Bilal Muzaffar

VP & Head of Engineering