Turn browsers into buyers.
The secret to converting more customers is making it easy to buy. Simplr reduces friction by responding to questions quickly and accurately.
Generate Revenue with Simplr
“For every dollar spent with Simplr, Decathlon received $5 in sales with a customer”
— Holly Gordon, E-Commerce Manager, Decathlon
“Bye” or buy? The difference is speed
Time is of the essence when answering customer questions, or else **click** they’re gone. That’s why our EngageNow Suite is available at all hours, across all digital channels to deliver lightning fast responses and make sure you’re capturing every opportunity to convert new customers.
Make buying easy, with our “virtual shopping assistants”
- Simplr’s AI platform and EngageNow Suite enables more than just consistently top-notch responses from our specialists, it also gives them the ability to act as personal shopping assistants on your site. Enabling them to provide guidance, suggestions, and recommendations to customers on what to buy and why. The best part, you control when and where specialists get to make these suggestions to provide the best possible buying experience.
“When buyers on our site have questions about our products, we really want to mirror those engagements that they would get in a store- letting customers have real conversations with us, and making buying easier. Our goal isn’t to act as salespeople, but being able to recommend products they might like based on what they’re asking about or what they’ve bought from us before often adds a lot of value to the experience.”
– Pat Feehan, Customer Service Manager (former), Mack Weldon