Restaurants & Food Service

The Kind of Support That Customers Crave

For an industry that operates on razor-thin margins, the margin for error is practically non-existent. There’s simply too much competition to provide poor service.

So don’t.

NOW CX Keeps Them Coming Back for More

More Revenue

More Engagement

Better CSAT

Less Resource Planning

No Inefficiencies

On-premises problems

The problem with on-premises problems is you don’t always find out about them until the guest has left the building, and a poor review online. With Simplr, you can respond quickly to complaints and reviews across all digital channels. Turning a negative into a positive and winning back a customer.

Online Issues

By 2025, 40% of your business will come through online ordering and delivery. This makes providing a seamless experience paramount. But still mistakes happen. Orders are entered incorrectly and items go missing. Dealing with issues immediately creates a customer. Delaying your response creates a potential monster.

The cherry on-top

Restaurants live and die by their overall guest experience. And guests can be surly when they’re hangry. Give them a sweet reminder with fast, empathetic service delivered across all digital channels no matter the issue. All delivered with your policies and procedures intact.