NEW IDC Vendor Profile provides an in-depth overview of Simplr’s AI-first customer service platform. Download Now >
Our fully managed service is designed for your brand and business. We provide the expertise needed to set up and maintain a high-quality, automation-first approach to CX.
Our Cognitive Paths™ reasoning engine ensures that our GenAI chatbot is trustworthy and emulates your best agents' behavior.
On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.
Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.
Improve CSAT, and deliver industry-leading response times all while eliminating forecasting, coaching, and training.
Turn your CX from a cost center to a revenue-generating part of your business.
Simplr’s GenAI chatbot mirrors the best human agents engaging in complex interactions with multiple steps needed to resolve customer issues.
See what companies are saying about Simplr.
Global E-commerce Retailer Increased Conversion Rates to 15% by Enhancing the Customer Experience
Solo Stove Reduced its Digital Inquiry Workload by 32% by Combining Live Agents with Automation
Chegg Uses Simplr’s EngageNow Suite to Decrease its Digital Ticket Workload by 37% and Lower Its Resolution Costs
Decathlon brought the in-store experience online with Simplr and increased conversion rates
Simplr Supports Enterprise Company Asurion