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  • Now CX
    • Overview
      What is NOW CX?

      Meet the demands of the always-on NOW customer

    • goals
      Increase Revenue
    • Improve Customer Satisfaction
    • Engage More Customers
    • Decrease Resource Planning
  • How Simplr Works
    • Overview
      What We Do

      Transforms a traditional cost center into a revenue driver

    • How Simplr Works
    • How We’re Different
    • Technology Partners
    • Security
    • Product
      Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Use Cases
      Engage More Customers
    • Convert More Customers
    • Retain More Customers
  • Who Uses Simplr
    • Overview
      Who Uses Simplr

      Great for pre-sales service and pos-sales support

    • Industries
      Retail & E-commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • Roles
      Customer Experience
    • Customer Support
    • Digital Marketing & Brand
    • Why Your CEO Cares
  • Resources
    • Learn
      Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Help Center
    • Connect
      Events
    • CXLife Community
  • Pricing
  • Company
    • About Us
    • Careers
    • Contact Us
  • Get a Demo
Simplr
  • Products
    Platform
    • The Simplr Platform

      Our award-winning Platform powers our three products: EngageNow Suite, Human Cloud Network, and Chatbot.

    • Technology Integrations
    Products
    • EngageNow Suite

      Fully-managed solution that includes Human Cloud Network and the Chatbot. The best of AI and human talent.. together!

    • Human Cloud Network

      On-demand access to high-quality customer service agents. "Gig 2.0" at its finest.

    • Simplr Chatbot

      Cutting-edge artificial intelligence to help with your customers' most common questions.

  • Solutions
    Industries
    • E-Commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    Use Cases
    • Pre-Sale Conversions

      Leverage conversational commerce to make more sales.

    • Customer Retention

      Bolster customer loyalty and lifetime value.

    • CX Cost Cutting

      Brands see 42% savings across all CX costs.

  • Customers
    Customer Stories
    • Case Studies

      See what companies are saying about Simplr.

    Our Philosophy
    We believe the best results come from true partnerships. We refer to our customers as our "partners" because our success is tied to their success.
  • Resources
    Learn
    • The Economic Case for Simplr
    • Simplr Blog
    • Case Studies
    • Events
    • Help Center
    • Request a Demo
    • ROI Calculator
    NOW CX
    • What is NOW CX?
    • Meet the NOW Customer
  • Pricing
  • Company
    Learn
    • About Us
    • Leadership
    • Careers
    • Contact Us
    • News and Press
    • Awards
    • Events
    Our Mission
    At Simplr, it is our mission to create meaningful opportunities for underutilized talent and empower brands with world-class customer service.
    Get a Demo
Book a Demo
Reviews
Customer Review • March 8, 2023
Solo Stove Reduced its Digital Inquiry Workload by 32% by Combining Live Agents with Automation
Read More
March 8, 2023
Customer Review • December 12, 2022
Chubbies Scaled its Support Team and Reduced Hiring Needs by 38% with Simplr
Read More
December 12, 2022
Customer Review • September 12, 2022
Chegg Uses Simplr’s EngageNow Suite to Decrease its Digital Ticket Workload by 37% and Lower Its Resolution Costs
Read More
September 12, 2022
Customer Review • June 17, 2022
Decathlon brought the in-store experience online with Simplr and increased conversion rates
Read More
June 17, 2022
Customer Review • April 15, 2022
KEEN Footwear Gave its Customer Support Team the Last Two Weeks of December Off. Here’s How Simplr Made it Possible:
Read More
April 15, 2022
Customer Review • March 28, 2022
The Adventure Challenge and Simplr: A Partnership for CX Excellence
Read More
March 28, 2022
Customer Review • March 14, 2022
Simplr Supports Enterprise Company Asurion
Read More
March 14, 2022
Customer Review • May 6, 2021
Mack Weldon Partners with Simplr to Scale Customer Service, Convert New Customers, and Support Accelerated Growth
Read More
May 6, 2021
Customer Review • November 21, 2020
Princess Polly Reduces Phone Volume by 46% with Simplr’s 24/7 Live Chat Staffing
Read More
November 21, 2020
Customer Review • November 4, 2020
ANINE BING Converts More Customers with 24/7 Live Chat Staffing
Read More
November 4, 2020
Case Studies
Case Study

Simplr Has Been a “Huge Benefit” for Paula’s Choice’s Online CX

November 23, 2020
Case Study

Tecovas Responds to Customers Faster with Simplr

November 2, 2020
Case Study

Review: Optoro Increases Customer Loyalty with Simplr

November 19, 2018

Let’s Get Started

With Simplr customer service, you’ll always have on-demand staffing to answer your customers’ questions. We’re here for you.

Talk to Simplr
  • NOW CX
    • What is NOW CX?
    • Increase Revenue
    • Improve Customer Satisfaction
    • Increase Customer Engagement
    • Decrease Resource Planning
    • Eliminate Inefficiencies
  • How Simplr Works
    • How Simplr Works
    • Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Engage More Customers
    • Convert More Customers
    • Retain More Customers
    • Technology Partners
    • Security
    • Pricing
  • Who Uses Simplr
    • Retail & E-commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • Customer Experience
    • Digital Marketing & Brand
    • Customer Support
    • Why Your CEO Cares
  • Resources
    • Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Events
    • Podcast
    • Glossary
    • Customer Service Outsourcing
    • Contact Center Outsourcing
    • CXLife Community
  • Company
    • About Us
    • Contact Us
    • Leadership
    • Careers
    • Simplr Help Center
    • News & Press
    • Scholarship
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