Reviews
Customer Review, Optimizing CX Efficiency and Quality • May 5, 2023
Apparel and Footwear Manufacturer Boasts a 4.7/5 Customer Satisfaction Score with Faster Response Times
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May 5, 2023
Customer Review, Optimizing CX Efficiency and Quality • December 12, 2022
Chubbies Scaled its Support Team and Reduced Hiring Needs by 38% with Simplr
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December 12, 2022
Customer Review • April 15, 2022
KEEN Footwear Gave its Customer Support Team the Last Two Weeks of December Off. Here’s How Simplr Made it Possible:
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April 15, 2022
Customer Review, Drive CX Transformation • November 21, 2020
Princess Polly Reduces Phone Volume by 46% with Simplr’s 24/7 Live Chat Staffing
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November 21, 2020
Case Studies
Case Study, Generate Revenue with Customer Engagement

Global E-commerce Retailer Increased Conversion Rates to 15% by Enhancing the Customer Experience

March 29, 2023
Case Study, Optimizing CX Efficiency and Quality

Solo Stove Reduced its Digital Inquiry Workload by 32% by Combining Live Agents with Automation

March 8, 2023
Case Study, Optimizing CX Efficiency and Quality

Chegg Uses Simplr’s EngageNow Suite to Decrease its Digital Ticket Workload by 37% and Lower Its Resolution Costs

September 12, 2022
Case Study, Generate Revenue with Customer Engagement

Decathlon brought the in-store experience online with Simplr and increased conversion rates

June 17, 2022
Case Study

Simplr Supports Enterprise Company Asurion

March 14, 2022