CX News

2018 Shop.Org Innovation Award Winners

September 14, 2018

Where to Eat at Shop.Org 2018

September 6, 2018

Simplr Launches AI-Powered Customer Service Outsourcing App for Shopify Marketplace

September 5, 2018

Small Business Tips 2019 – #1 Doing Good is Good for Business

June 12, 2018

Customer Service for Start-ups: Meet the Company Using Human Power and Machine Learning for SMBs

April 11, 2018

How a Kickstarter Campaign Succeeded in Making Home Security Smarter

April 5, 2018

5 Customer Service Metrics that Matter (and our little secret)

March 30, 2018

CAVA: Fueling full lives

January 18, 2018

How to Build a Customer Service Feedback Survey

December 13, 2017

4 Critical Customer Service Lessons Learned by Guru Sue Nokes

November 20, 2017