About Hannah Armstrong

Hi! I'm Hannah, and I serve as the Account Based Marketing Manager here at Simplr. I enjoy helping brands meet every customer in the moment with NOW CX.

Research & Reports

Reimagining the Contact Center RFP

May 15, 2023
NOW CX Research & Reports

Apparel & Fashion: The Difference Between Good Enough and Great CX in 2023

March 31, 2023
Ecommerce Research & Reports

2023 State of Health and Beauty Online CX: How to Maximize Revenue and Loyalty 24/7/365

March 9, 2023
Ecommerce Research & Reports

Sporting Goods Retailers: How to Apply Black Friday Best Practices to All Seasons

February 13, 2023
Chatbots & Self-Service NOW CX

4 Ways to Reduce Customer Service Phone Volume

February 7, 2023
Financial Services

Financial Services: Bridging the Gap Between Great Customer Experiences and Compliance

January 30, 2023
NOW CX

Why Businesses Are Turning to Gig 2.0 Models to Scale Customer Service

January 4, 2023
Restaurants & Food Service

How QSRs Can Build Better Brand Loyalty And Revenue With Exceptional Customer Experiences

December 13, 2022
Restaurants & Food Service

3 CX Metrics Every Quick Service & Fast Casual Restaurant Should Be Measuring

December 12, 2022