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Don't leave your Shopify store customers waiting! Get high quality answers to your customer emails and chats. Outsource your customer service to our razor-sharp, US-based, 24/7 customer support specialists.
Our highly-trained and vetted outsourced customer support team is on standby to receive your emails, chats, and/or SMS messages.
We use machine learning and AI to assist Simplr support specialists and aim to resolve 50%+ of customer inquires.
Your store's customers get the answers they need quickly and accurately. You get better first response time and higher customer satisfaction.
Reduce customer churn by keeping your online store's customers happy with high-quality customer service, usually only available to the largest corporations.
AS YOU GROW
MONEY & TIME
YOUR SERVICE CHANNELS
Pay for what you need. Ask for less time, more time, or overtime... without the guilt.
No hidden costs. Pay for resolutions and results, not fees and overhead.
24/7 coverage. Your customers keep odd hours in many time zones. So do we.
We’ve got talent. Simplr has access to the highest-quality specialists on the market.