Outsource Your Zendesk Customer Service
Don’t let your Zendesk tickets pile up. Zendesk customer service can get high-quality answers to your customer emails and chats and paired with Simplr, the quality of customer service can only be greater. A Zendesk chatbot partner like Simplr allows you to outsource your customer service (all, or only some of it) to our razor-sharp, US-based, 24/7 customer support specialists.
Simplr can be integrated with the full Zendesk tech stack and can be up and running for your business within hours.
How to Use a Zendesk Ticketing System & Simplr for Customer Service
Simplr uses your Zendesk AI knowledge base, macros, and historical customer inquiries to understand your business and brand.
Our highly-trained and vetted outsourced customer support team is on standby to receive your Zendesk tickets from your website’s live chat and contact forms.
We use machine learning and AI to assist Simplr support specialists and aim to resolve more than 50% of customer inquiries.
Have it all with Simplr
No contracts · High quality · Low cost
- Pay for what you need.
- No hidden costs. Pay for resolutions and results, not fees and overhead.
- 24/7 coverage. Your customers keep odd hours in many time zones. So do we.
- We’ve got talent. Simplr has access to the highest-quality specialists on the market.
Simplr’s integrated technology partners
Seamless integrations make for effortless customer experiences. We integrate with the following helpdesk, CRM, order management, and ecommerce platforms to provide a secure and efficient transfer of information. Is your platform custom-built? We can work with that, too!