Outsource Your Gladly Customer Service
Don’t let your Gladly tickets pile up! Get high-quality answers to your customer emails and chats. Outsource your customer service (all, or only some of it) to our razor-sharp, US-based, 24/7 customer support Human Cloud Network.
Glady integrations with Simplr chat can be up and running for your business within hours.
Provide Best-in-Class Contact Center Experiences for Your Customers with Simplr + Gladly
“Good enough” CX is not going to cut it in the era of the NOW Customer. People demand online customer service that’s on par with the best customer experiences they’ve ever had. Can your brand deliver?
Combining Simplr with Gladly’s omni-channel platform now makes it possible for brands to:
- Deliver 24/7 coverage across all digital channels
- Eliminate backlogs in a matter of days (hours, in some cases)
-
- Reduce first response time
- Increase CSAT
Generate more revenue with Conversational Commerce
- Create more brand evangelists
24/7
staffing for email +
live chat
Allbirds Uses Simplr and Gladly to Make Life Easier
“Working with Gladly and Simplr gives us the flexibility to scale quickly as needed with fast, personal, empathetic service to all of our customers. Leveraging both solutions has allowed our CX operation to operate more efficiently and make our associates’ lives easier.”
Karla Camer, associate director of customer experience, Allbirds.
Have it all with Simplr
No contracts · High quality · Low cost
- Pay for what you need.
- No hidden costs. Pay for resolutions and results, not fees and overhead.
- 24/7 coverage. Your customers keep odd hours in many time zones. So do we.
- We’ve got talent. Simplr has access to the highest-quality specialists on the market.
Simplr’s integrated technology partners
Seamless integrations make for effortless customer experiences.
We integrate with the following helpdesk, CRM, order management, and ecommerce platforms to provide a secure and efficient transfer of information. Is your platform custom-built? We can work with that, too!
Zendesk
Instant staffing for Zendesk emails, chats, and texts.
Gladly
Personalized customer experiences within Gladly’s service platform.
Intercom
24/7 staffing for customer engagements via Intercom.
Salesforce
Simplr integrates with a variety of Salesforce platforms.
Shopify
Convert more shoppers with on-demand customer support,
Magento
24/7 customer service for ecommerce shoppers.