Outsource Your Gladly Customer Service Tickets

Don’t let your Gladly tickets pile up! Get high-quality answers to your customer emails and chats. Outsource your customer service (all, or only some of it) to our razor-sharp, US-based, 24/7 Human Cloud Network.

Simplr can be integrated with Gladly and up and running for your business within hours. 

Provide Best-in-Class Experiences for Your Customers with Simplr + Gladly

“Good enough” CX is not going to cut it in the era of the NOW Customer. People demand online customer service that’s on par with the best customer experiences they’ve ever had. Can your brand deliver?

With Simplr’s Human Cloud Network and Gladly’s platform, companies can:

  • Eliminate backlogs in a matter of days (hours, in some cases)
  • Reduce first response time
  • Increase CSAT
  • Generate more revenue with Conversational Commerce
  • Create more brand evangelists


staffing for Gladly emails + live chats

“Working with Gladly and Simplr gives us the flexibility to scale quickly as needed with fast, personal, empathetic service to all of our customers. Leveraging both solutions has allowed our CX operation to operate more efficiently and make our associates’ lives easier.”

  • Karla Camer, associate director of customer experience at Allbirds 

Simplr’s Integrated Technology Partners

Seamless integrations make for effortless customer experiences.
We integrate with the following helpdesk, CRM, order management, and ecommerce platforms to provide a secure and efficient transfer of information. Is your platform custom-built? We can work with that, too!


Instant staffing for Zendesk emails, chats, and texts.


Enhanced and centralized support for Gorgias’s ecommerce helpdesk.


Simplr helps Kustomer deliver faster, richer experiences to customers.


Personalized customer experiences within Gladly’s service platform.


24/7 staffing for customer engagements via Intercom.


Simplr integrates with a variety of Salesforce platforms.


Convert more shoppers with on-demand customer support,


24/7 customer service for ecommerce shoppers.