NEW IDC Vendor Profile provides an in-depth overview of Simplr’s AI-first customer service platform. Download Now >
Our fully managed service is designed for your brand and business. We provide the expertise needed to set up and maintain a high-quality, automation-first approach to CX.
Our Cognitive Paths™ reasoning engine ensures that our GenAI chatbot is trustworthy and emulates your best agents' behavior.
On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.
Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.
Improve CSAT, and deliver industry-leading response times all while eliminating forecasting, coaching, and training.
Turn your CX from a cost center to a revenue-generating part of your business.
Simplr’s GenAI chatbot mirrors the best human agents engaging in complex interactions with multiple steps needed to resolve customer issues.
See what companies are saying about Simplr.
Why Yesterday’s Chatbots are Putting Your Potential Revenue at Risk
Revolutionizing Retail: Assessing the Potential of Generative AI in Digital CX
Generative AI for CX Leaders
Reimagining the Contact Center RFP
Apparel & Fashion: The Difference Between Good Enough and Great CX in 2023
2023 State of Health and Beauty Online CX: How to Maximize Revenue and Loyalty 24/7/365
Sporting Goods Retailers: How to Apply Black Friday Best Practices to All Seasons
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Do emojis improve customer service interactions? Let’s find out!