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  • Now CX
    • Overview
      What is NOW CX?

      Meet the demands of the always-on NOW customer

    • goals
      Increase Revenue
    • Improve Customer Satisfaction
    • Engage More Customers
    • Decrease Resource Planning
  • How Simplr Works
    • Overview
      What We Do

      Transforms a traditional cost center into a revenue driver

    • How Simplr Works
    • How We’re Different
    • Technology Partners
    • Security
    • Product
      Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Use Cases
      Engage More Customers
    • Convert More Customers
    • Retain More Customers
  • Who Uses Simplr
    • Overview
      Who Uses Simplr

      Great for pre-sales service and pos-sales support

    • Industries
      Retail & E-commerce
    • Restaurants & Food Service
    • Apps & Technology
    • Roles
      Customer Experience
    • Customer Support
    • Digital Marketing & Brand
    • Why Your CEO Cares
  • Resources
    • Learn
      Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Help Center
    • Connect
      Events
    • CXLife Community
  • Pricing
  • Company
    • About Us
    • Careers
    • Contact Us
  • Get a Demo
Simplr
  • NOW CX
    Overview
    • What is NOW CX?

      Meet the demands of the always-on NOW customer
    Goals
    • Increase Revenue

      Exceptional service makes the register ring
    • Improve Customer Satisfaction

      Create five-star fans with fast accurate responses
    • Increase Customer Engagement

      Stop neglecting and deflecting and losing sales
    • Decrease Resource Planning

      Spend more time on strategy and less on forecasting
    • Eliminate Inefficiencies

      The old model forces you to make costly compromises
  • How Simplr Works
    Overview
    • What We Do

      Transforms a traditional cost center into a revenue driver
    • How Simplr Works
    • How We’re Different
    • Technology Partners
    • Security
    Product
    • Simplr Human Cloud Network

      Scale up or down automatically to meet demand
    • Simplr AI-Enabled Platform

      Drive accuracy and speed among a distributed workforce
    • Simplr Actionable Intelligence

      Spot and eliminate service deficiencies with real-time insights
    Use Cases
    • Engage More Customers

      Fast, accurate answers across all digital channels
    • Convert More Customers

      Happy customers buy more and more often
    • Retain More Customers

      Proactive support leads to greater loyalty
  • Who Uses Simplr
    Overview
    • Who Uses Simplr
    • Customer Stories
    Industries
    • Retail & E-commerce
    • Restaurants & Food Service
    • Apps & Technology
    Roles
    • Now CX in the Org
    • Customer Experience
    • Customer Support
    • Digital Marketing & Brand
    • Why Your CEO Cares
  • Resources
    Learn
    • Forrester TEI
    • Blog
    • Learn
    • Help Center
    Connect
    • Events
    • CXLife Community
    • Meet the NOW Customer in the moment with Simplr

      Who is the NOW Customer?

      Read More

    • Pros and Cons of Outsourcing Customer Service

      Read More
  • Pricing
  • Company
    Learn
    • About Us
    • Leadership
    • Careers
    • Contact Us
    • News and Press
    Our Mission
    At Simplr, our mission is to rapidly expand your inbound customer service capacity with speed, empathy, and precision.
    Contact Sales
Talk to Simplr

Thank you!

We’ll see you August 5th!

Back to Simplr

Get Forrester’s Take on the Impact of Fast 24/7 Digital Customer Engagement

Forrester TEI Report

  • NOW CX
    • What is NOW CX?
    • Increase Revenue
    • Improve Customer Satisfaction
    • Increase Customer Engagement
    • Decrease Resource Planning
    • Eliminate Inefficiencies
  • How Simplr Works
    • How Simplr Works
    • Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Engage More Customers
    • Convert More Customers
    • Retain More Customers
    • Technology Partners
    • Security
    • Pricing
  • Who Uses Simplr
    • Retail & E-commerce
    • Restaurants & Food Service
    • Apps & Technology
    • Customer Experience
    • Digital Marketing & Brand
    • Customer Support
    • Why Your CEO Cares
  • Resources
    • Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Events
    • Podcast
    • Glossary
    • Customer Service Outsourcing
    • Contact Center Outsourcing
    • CXLife Community
  • Company
    • About Us
    • Contact Us
    • Leadership
    • Careers
    • Simplr Help Center
    • News & Press
    • Scholarship
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