Bye Bye, BPO!
Harness the full power of generative AI for customer service…
without any of the risks.
See why enterprise brands trust Simplr to help with their AI transformation.
Cognitive Paths Provide Safeguards for ChatGPT
ChatGPT has shown us that chatbots can be truly conversational. Cognitive Paths allow the conversation to stay grounded and allow you to safely introduce a generative AI chatbot.
Learn more about the first safeguards for LLM conversations in customer service
Your most pressing CX challenges…
Simplr uses generative AI and human talent to help brands:
Optimize CX Quality and Efficiency
Simplr helps brands reduce cost and improve customer satisfaction.
We help drive revenue with pre-sale conversions and customer loyalty.
Drive CX Transformation
The future of CX is AI. Don’t be part of the late majority.
“What I really appreciate about Simplr is the scalability of its support services. There’s comfort in knowing there’s an intelligent chatbot on our website backed by a wealth of support agents through Simplr.”
– Kelley Cuthford, Vice President of Customer Service, Chegg
People are chatting about us!
In 2017, Simplr set out to disrupt the flawed traditional BPO model. Since launching the NOW CX movement, Simplr has redefined the way high-growth brands view their CX strategy and technology stack. Every day we continue to strive to better serve our partners and their incredible customers.