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CX News Research + Reports
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Products
Our ApproachProducts
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Simplr Chatbot
Our Cognitive Paths™ reasoning engine ensures that our GenAI chatbot is trustworthy and emulates your best agents' behavior.
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Human Cloud Network
On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.
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Voice to Digital
Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.
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Solutions
Use Cases
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Customer Support Solutions
Improve CSAT, and deliver industry-leading response times all while eliminating forecasting, coaching, and training.
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Conversational Commerce
Turn your CX from a cost center to a revenue-generating part of your business.
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Technical Troubleshooting
Simplr’s GenAI chatbot mirrors the best human agents engaging in complex interactions with multiple steps needed to resolve customer issues.
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Customers
Customer StoriesOur PhilosophyWe believe the best results come from true partnerships. We refer to our customers as our "partners" because our success is tied to their success.
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Resources
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Pricing
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Company
Our MissionSimplr is Asurion’s innovation center focused on applying generative AI to its entire suite of offerings. Launched in 2017, Simplr is a powerful extension of Asurion’s mission to leverage groundbreaking technologies to create consistently first-rate customer experiences that open up major new revenue streams for clients.