JUST LAUNCHED Cognitive Paths, the Safeguard for Using ChatGPT in Customer Service Read More
Fully-managed solution comprised of our conversational chatbot (using generative AI) and our Human Cloud Network. The best of AI and human talent together!
A LLM-enabled conversational chatbot to help engage customers in a meaningful way.
On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.
Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.
Leverage conversational commerce to make more sales.
Bolster customer loyalty and lifetime value.
Brands see 42% savings across all CX costs.
See what companies are saying about Simplr.
FCP Euro Customer Experience Q&A
Airlines like Frontier are Moving Away from Phone Support… But Is This A Mistake?
How to Attract and Market to Generation Z Customers
Is It Time to Break Up with Your Contact Center?
The Upstream Series: Diversifying Speakers in CX
Value Enhancement Score: The New Customer Service Metric You Need to Track Now
The Cure for Facebook Marketers’ iOS 14.5 Headaches? Revenue-Focused Customer Service
The 5 Most Important Customer Experience Metrics and KPIs
MOMENTOUS 2021: Day 3
Introducing Simplr’s Partnership with Gladly