Meet the demands of the always-on NOW customer
Transforms a traditional cost center into a revenue driver
Great for pre-sales service and pos-sales support
Because bots are better with humans
Leave the building to experts
AI and chatbots are transforming the customer experience
Using integration to deliver an amazing customer experience
Deliver a personalized customer experience
Don't choose between quality and scalability
Support buyers throughout their ecommerce journey
Exceptional service makes the register ring
Create five-star fans with fast accurate responses
Stop neglecting and deflecting and losing sales
Spend more time on strategy and less on forecasting
The old model forces you to make costly compromises
Scale up or down automatically to meet demand
Drive accuracy and speed among a distributed workforce
Spot and eliminate service deficiencies with real-time insights
Automation for the NOW CX era
Fast, accurate answers across all digital channels
Happy customers buy more and more often
Proactive support leads to greater loyalty
Meet the NOW Customer
Pros and Cons of Outsourcing Customer Service
Simplr Wins 2022 AI Breakthrough Award for Best AI-Based Solution for Customer Service
Simplr Appoints John Gniadek as Vice President of Partner Success
SIMPLR HONORED AS A MOST INNOVATIVE TECH COMPANY OF THE YEAR IN THE 2022 AMERICAN BUSINESS AWARDS®
Simplr Wins 2022 Excellence in Customer Service Award
Consumer Study Reveals Key to Successful Chatbot Experiences: An Easy Transfer to Live Humans
Simplr listed as an Honorable Mention in the 2022 Gartner® Magic Quadrant™ for Customer Service BPO
SIMPLR WINS SILVER STEVIE® AWARD IN 2022 STEVIE AWARDS FOR SALES & CUSTOMER SERVICE
Simplr Study: Customer Service Increases Loyalty and Repurchase Rates for Restaurants, Even After Other Poor Experiences
Simplr Wins 2022 BIG Innovation Award
Simplr Named 2021 Winner in the BIG Award for Business