NEW IDC Vendor Profile provides an in-depth overview of Simplr’s AI-first customer service platform. Download Now >
Our fully managed service is designed for your brand and business. We provide the expertise needed to set up and maintain a high-quality, automation-first approach to CX.
Our Cognitive Paths™ reasoning engine ensures that our GenAI chatbot is trustworthy and emulates your best agents' behavior.
On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.
Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.
Improve CSAT, and deliver industry-leading response times all while eliminating forecasting, coaching, and training.
Turn your CX from a cost center to a revenue-generating part of your business.
Simplr’s GenAI chatbot mirrors the best human agents engaging in complex interactions with multiple steps needed to resolve customer issues.
See what companies are saying about Simplr.
Solo Stove Partners with Simplr to Launch First Generative AI Chatbot in the Outdoor Recreation Space
Simplr Announces Capabilities to Automate Customer Service Phone Inquiries
Simplr Launches Cognitive Paths™, the Safeguard for Using ChatGPT in Customer Service
SIMPLR WINS SILVER STEVIE® AWARD IN 2023 STEVIE AWARDS FOR SALES & CUSTOMER SERVICE
SimplrFlex Is A Best Place to Work in 2023, According to Our Specialists on Glassdoor
New Simplr Study Uncovers Major Faults in Digital CX Over the 2022 Holiday Season
Simplr Wins Silver in 12th Annual Best in Biz Awards
Simplr Named 2022 Winner in the BIG Award for Business
Simplr Receives 2022 Customer Experience Innovation Award from CUSTOMER Magazine
Simplr Appoints Mark Coffman as Chief Sales Officer