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  • Now CX
    • Overview
      What is NOW CX?

      Meet the demands of the always-on NOW customer

    • goals
      Increase Revenue
    • Improve Customer Satisfaction
    • Engage More Customers
    • Decrease Resource Planning
  • How Simplr Works
    • Overview
      What We Do

      Transforms a traditional cost center into a revenue driver

    • How Simplr Works
    • How We’re Different
    • Technology Partners
    • Security
    • Product
      Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Use Cases
      Engage More Customers
    • Convert More Customers
    • Retain More Customers
  • Who Uses Simplr
    • Overview
      Who Uses Simplr

      Great for pre-sales service and pos-sales support

    • Industries
      Retail & E-commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • Roles
      Customer Experience
    • Customer Support
    • Digital Marketing & Brand
    • Why Your CEO Cares
  • Resources
    • Learn
      Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Help Center
    • Connect
      Events
    • CXLife Community
  • Pricing
  • Company
    • About Us
    • Careers
    • Contact Us
  • Get a Demo
Simplr
  • Products
    Platform
    • The Simplr Platform

      Our award-winning Platform powers our three products: EngageNow Suite, Human Cloud Network, and Chatbot.

    • Technology Integrations
    Products
    • EngageNow Suite

      Fully-managed solution that includes Human Cloud Network and the Chatbot. The best of AI and human talent.. together!

    • Human Cloud Network

      On-demand access to high-quality customer service agents. "Gig 2.0" at its finest.

    • Simplr Chatbot

      Cutting-edge artificial intelligence to help with your customers' most common questions.

  • Solutions
    Industries
    • E-Commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    Use Cases
    • Pre-Sale Conversions

      Leverage conversational commerce to make more sales.

    • Customer Retention

      Bolster customer loyalty and lifetime value.

    • CX Cost Cutting

      Brands see 42% savings across all CX costs.

  • Customers
    Customer Stories
    • Case Studies

      See what companies are saying about Simplr.

    Our Philosophy
    We believe the best results come from true partnerships. We refer to our customers as our "partners" because our success is tied to their success.
  • Resources
    Learn
    • The Economic Case for Simplr
    • Simplr Blog
    • Case Studies
    • Events
    • Help Center
    • Request a Demo
    • ROI Calculator
    NOW CX
    • What is NOW CX?
    • Meet the NOW Customer
  • Pricing
  • Company
    Learn
    • About Us
    • Leadership
    • Careers
    • Contact Us
    • News and Press
    • Awards
    • Events
    Our Mission
    At Simplr, it is our mission to create meaningful opportunities for underutilized talent and empower brands with world-class customer service.
    Get a Demo
Book a Demo
Press Releases
  • News & Press
  • Press Releases
  • Events
Press Release

SIMPLR WINS SILVER STEVIE® AWARD IN 2023 STEVIE AWARDS FOR SALES & CUSTOMER SERVICE

March 16, 2023
Press Release

SimplrFlex Is A Best Place to Work in 2023, According to Our Specialists on Glassdoor

February 2, 2023
Press Release

New Simplr Study Uncovers Major Faults in Digital CX Over the 2022 Holiday Season

January 31, 2023
Press Release

Simplr Wins Silver in 12th Annual Best in Biz Awards

December 14, 2022
Press Release

Simplr Named 2022 Winner in the BIG Award for Business

December 6, 2022
Press Release

Simplr Receives 2022 Customer Experience Innovation Award from CUSTOMER Magazine

November 16, 2022
Press Release

Simplr Introduces the EngageNow Suite to Eliminate the Customer Service BPO

November 9, 2022
Press Release

Simplr Appoints Mark Coffman as Chief Sales Officer

September 28, 2022
Press Release

New Simplr Study Finds CX Programs are being Hindered by Automation Costs and Complexity

August 18, 2022
Press Release

Simplr Wins 2022 AI Breakthrough Award for Best AI-Based Solution for Customer Service

June 28, 2022
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Want consistently high CSAT scores?

Talk to Simplr
  • NOW CX
    • What is NOW CX?
    • Increase Revenue
    • Improve Customer Satisfaction
    • Increase Customer Engagement
    • Decrease Resource Planning
    • Eliminate Inefficiencies
  • How Simplr Works
    • How Simplr Works
    • Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Engage More Customers
    • Convert More Customers
    • Retain More Customers
    • Technology Partners
    • Security
    • Pricing
  • Who Uses Simplr
    • Retail & E-commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • Customer Experience
    • Digital Marketing & Brand
    • Customer Support
    • Why Your CEO Cares
  • Resources
    • Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Events
    • Podcast
    • Glossary
    • Customer Service Outsourcing
    • Contact Center Outsourcing
    • CXLife Community
  • Company
    • About Us
    • Contact Us
    • Leadership
    • Careers
    • Simplr Help Center
    • News & Press
    • Scholarship
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