Don’t let your Kustomer chats and tickets pile up. Get high quality answers to your customer chats and emails on a pay-per-resolution basis. Outsource your customer service (all, or only some of it) to our razor-sharp, US-based, 24/7 customer support specialists.

Simplr can be integrated with Kustomer chat and up and running for your shop within hours. Click the button below to find out more.


Meg Schiffman

Director of Marketing, CAVA

Mina Aiken

Head of Customer Experience, Taylor Stitch

Alicia Martinez

Founding Partner, Thursday Boots

How Simplr Works Together with the Kustomer Ticketing System

Simplr uses your Kustomer knowledge base, macros, and historical customer inquiries to understand your business and brand.

Our highly-trained and vetted outsourced customer support team is on standby to receive your Kustomer tickets from your website’s live chat and contact forms.

We use machine learning and AI to assist Simplr support specialists and aim to resolve 50%+ of customer inquires.

Your customers get the answers they need quickly and accurately. You get better first response time and higher customer satisfaction.

Grow your business, not your customer support team

Reduce customer churn by keeping your customers happy with high-quality customer service, usually only available to the largest corporations.