NEW IDC Vendor Profile provides an in-depth overview of Simplr’s AI-first customer service platform. Download Now >
Our fully managed service is designed for your brand and business. We provide the expertise needed to set up and maintain a high-quality, automation-first approach to CX.
Our Cognitive Paths™ reasoning engine ensures that our GenAI chatbot is trustworthy and emulates your best agents' behavior.
On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.
Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.
Improve CSAT, and deliver industry-leading response times all while eliminating forecasting, coaching, and training.
Turn your CX from a cost center to a revenue-generating part of your business.
Simplr’s GenAI chatbot mirrors the best human agents engaging in complex interactions with multiple steps needed to resolve customer issues.
See what companies are saying about Simplr.
All You Need to Know about Managed Live Chat
5 Benefits of Customer Experience Outsourcing
TaskUs vs Teleperformance? Which is the Better Enterprise Call Center?
What Excellent Pre-Sales Support Means For Your Business
Pros and Cons of Business Process Outsourcing (BPO)
First Call Resolution – 7 Best Practices for Improving your FCR Rate
Ecommerce Customer Relationship Management: How to Level Up
7 Unwritten Rules for Measuring Customer Happiness
What is Virtual Customer Service?
TaskUs Pricing
