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Now CX
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NOW CX
Overview
- What is NOW CX?
  
  Meet the demands of the always-on NOW customer
Goals
- Decrease Resource Planning
  
  Spend more time on strategy and less on forecasting
- Eliminate Inefficiencies
  
  The old model forces you to make costly compromises
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- Who is the NOW Customer?
  
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- Pros and Cons of Outsourcing Customer Service
  
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Our Mission

At Simplr, our mission is to rapidly expand your inbound customer service capacity with speed, empathy, and precision.
Contact Sales

Outsourcing

Outsourcing

All You Need to Know about Managed Live Chat

July 29, 2021

Outsourcing

5 Benefits of Customer Experience Outsourcing

March 26, 2021

Outsourcing, Platforms & Vendors

TaskUs vs Teleperformance? Which is the Better Enterprise Call Center?

January 1, 2019

Call Center & BPO

Call Center & BPO, Customer Experience

Benefits of Pre-Sales Support

May 10, 2021

Call Center & BPO

Pros and Cons of Business Process Outsourcing (BPO)

November 11, 2020

Customer Experience

Call Center & BPO, Customer Experience

Benefits of Pre-Sales Support

May 10, 2021

Customer Experience

First Call Resolution – 7 Best Practices for Improving your FCR Rate

March 26, 2021

Customer Experience

Ecommerce Customer Relationship Management: How to Level Up

March 26, 2021

Platforms & Vendors

Platforms & Vendors

7 Unwritten Rules for Measuring Customer Happiness

March 9, 2021

Platforms & Vendors

What is Virtual Customer Service?

February 19, 2021

Platforms & Vendors

TaskUs Pricing

January 10, 2019

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NOW CX
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Who Uses Simplr
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