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  • Products
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      Fully Managed Service
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    • E-Commerce
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NEW IDC Vendor Profile provides an in-depth overview of Simplr’s AI-first customer service platform. Download Now >

Simplr
  • Products
    Our Approach
    • Fully Managed Service

      Our fully managed service is designed for your brand and business. We provide the expertise needed to set up and maintain a high-quality, automation-first approach to CX.

    • Simplr Platform
    • Technology Integrations
    • Security
    Products
    • Simplr Chatbot

      Our Cognitive Paths™ reasoning engine ensures that our GenAI chatbot is trustworthy and emulates your best agents' behavior.

    • Human Cloud Network

      On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.

    • Voice to Digital

      Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.

  • Solutions
    Industries
    • E-Commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    Use Cases
    • Customer Support Solutions

      Improve CSAT, and deliver industry-leading response times all while eliminating forecasting, coaching, and training.

    • Conversational Commerce

      Turn your CX from a cost center to a revenue-generating part of your business.

    • Technical Troubleshooting

      Simplr’s GenAI chatbot mirrors the best human agents engaging in complex interactions with multiple steps needed to resolve customer issues.

  • Customers
    Customer Stories
    • Case Studies

      See what companies are saying about Simplr.

    Our Philosophy
    We believe the best results come from true partnerships. We refer to our customers as our "partners" because our success is tied to their success.
  • Resources
    Learn
    • The Economic Case for Simplr
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    FEATURED CONTENT
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    • About Us
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    Our Mission
    At Simplr, it is our mission to create meaningful opportunities for underutilized talent and empower brands with world-class customer service.
    Get a Demo
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Ecommerce

Why Yesterday’s Chatbots are Putting Your Potential Revenue at Risk

September 15, 2023

How to Turn Every Customer Interaction into a Revenue-Generating Opportunity

August 24, 2023

Streamlining Customer Support: 3 Steps to Tackling Ticket Backlogs

June 6, 2023

2023 State of Health and Beauty Online CX: How to Maximize Revenue and Loyalty 24/7/365

March 9, 2023

Sporting Goods Retailers: How to Apply Black Friday Best Practices to All Seasons

February 13, 2023

5 reasons why CX is now the biggest differentiator in eCommerce

September 8, 2022

How to Attract and Market to Generation Z Customers

August 31, 2022

How to Bring the In-Store Shopping Experience Online

May 24, 2022

How Leveraging Social Impact Can Drive Customer Loyalty for eCommerce Brands

April 11, 2022

How to Overcome CX Team Turnover, Understaffing, and Seasonality

December 15, 2021
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Want consistently high CSAT scores?

Talk to Simplr
  • Product
    • Fully Managed Service
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    • Human Cloud Network
    • Voice to Digital
  • Solutions
    • E-Commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    • Customer Support Solutions
    • Conversational Commerce
    • Technical Troubleshooting
  • Customers
    • Case Studies
  • Resources
    • The Economic Case for Simplr
    • Simplr Blog
    • Case Studies
    • Help Center
    • Request a Demo
    • Generative AI Guide
  • Pricing
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    • Request a Demo
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