JUST LAUNCHED Cognitive Paths, the Safeguard for Using ChatGPT in Customer Service Read More
Fully-managed solution comprised of our conversational chatbot (using generative AI) and our Human Cloud Network. The best of AI and human talent together!
A LLM-enabled conversational chatbot to help engage customers in a meaningful way.
On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.
Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.
Leverage conversational commerce to make more sales.
Bolster customer loyalty and lifetime value.
Brands see 42% savings across all CX costs.
See what companies are saying about Simplr.
How Will Large Language Models (LLMs) Change Chatbots?
Questions to Ask When Evaluating a Generative AI (LLM) Chatbot Provider
4 Ways to Reduce Customer Service Phone Volume
Benefits and Risks of ChatGPT in Customer Service
23 Chatbot Statistics for 2023
How The Chatbot Industry Looks At The Wrong Metrics To Mislead Decision Makers And Inflate Effectiveness
Your Company’s Customer Service Email Inbox, Unpacked
Top 3 Challenges of Implementing Artificial Intelligence in Customer Service
AI Solutions in Customer Service: Q&A with Simplr Data Scientist Damien Thioulouse
How Do Consumers Really Feel About Chatbots?