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NOW CX
Overview
- What is NOW CX?
  
  Meet the demands of the always-on NOW customer
Goals
- Decrease Resource Planning
  
  Spend more time on strategy and less on forecasting
- Eliminate Inefficiencies
  
  The old model forces you to make costly compromises
How Simplr Works
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Who Uses Simplr
Overview
- Who Uses Simplr
  
  Great for pre-sales service and pos-sales support
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- Who is the NOW Customer?
  
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- Pros and Cons of Outsourcing Customer Service
  
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Our Mission

At Simplr, our mission is to rapidly expand your inbound customer service capacity with speed, empathy, and precision.
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Chatbots & Self-Service

Chatbots & Self-Service

AI Chatbot for Website – 7 Common Mistakes to Avoid

February 23, 2021

Chatbots & Self-Service NOW CX

How to Scale Customer Support and Why First Response Time is Key

November 18, 2020

Want consistently high CSAT scores?

NOW CX
How Simplr Works
Who Uses Simplr
Resources
Company

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