If you have NOW customers, you need NOW CX
Customer service is today’s primary battleground with those providing exceptional support differentiating from their competitors while driving revenue and creating loyal fans. No matter what industry you’re in, with NOW CX you’ll set yourself apart.
Retail & E-commerce
Fast pre- and post-sale responses support your customers through the entire buyer’s journey
Restaurants & Food Service
Fast pre- and post-sale responses support your customers through the entire buyer’s journey
Apps & Technology
Fast pre- and post-sale responses support your customers through the entire buyer’s journey
A model of perfection
Human Cloud Network
- Distributed Network of Specialists
- Uniquely Talented Workforce
- Outcome-Driven Incentives
Actionable Business Intelligence
- Customer Satisfaction & Feedback Data
- Performance Dashboard
- Crystal Insights
AI/ML Powered Platform
- One Unified Interface
- In-Context Guidance, Tips & Decision Flows
- AI/ML Enabled Quality Assurance
NOW CX
- Eliminate Resource Planning and Forecasting
- Make Customer-First Decisions
- Always-On Engagement
- Improved Customer Satisfaction
- Drive More Revenue
NOW CX creates immediate results
42% higher repeat purchase rate with Simplr
2X lift in conversion rate with Simplr
114% increase in conversion rate with Simplr
Get Forrester’s Take on the Impact of Fast 24/7 Digital Customer Engagement
Let’s Get Started
With Simplr customer service, you’ll always have on-demand staffing to answer your customers’ questions. We’re here for you.
