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Simplr integrates seamlessly with the following CRM and e-commerce systems
Simplr can scale to seasonal peaks and lows within minutes. Our network of US-based Simplr Specialists work on demand.
As legacy call center attrition rates go up, Simplr’s on-demand model is attracting a high level of high-caliber talent and ensuring that enterprise partners have consistent coverage, no matter the volume.
A pay-as-you-go model that, on average, saves our retail & brand partners $3.50 on every chat or email conversation.
There are no contracts, no minimums, and no hidden fees with Simplr. Since onboarding is done in a matter of hours, no resources are lost to training. We've found that using Simplr is 40% more affordable than hiring an in-house agent.
At a 4.8 out of 5 star rating, our (human) Simplr Specialists answer emails faster than the best in the industry.
Simplr delivers best-in-class customer experiences across email, chat, text messages, and social media. Asurion, Simplr’s parent company, has an award-winning culture that's deeply rooted in customer service excellence.
We offer 24/7, on-demand support in English, Spanish, and French-Canadian. Expanding to more global languages is our top priority for our 2020.
Simplr's parent company, Asurion, offers customer support in many languages. Please reach out for more information on our global language capabilities.
Through its blended AI/human solution, Simplr provides
24/7, on-demand customer service and sales support for
enterprise brands. Its network of (human) Simplr Specialists
can respond to chats, emails, and text messages as well your
highest-performing, most-tenured CS team member or BPO agent.
The result is a consistently excellent customer experience… at scale.