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  • Now CX
    • Overview
      What is NOW CX?

      Meet the demands of the always-on NOW customer

    • goals
      Increase Revenue
    • Improve Customer Satisfaction
    • Engage More Customers
    • Decrease Resource Planning
  • How Simplr Works
    • Overview
      What We Do

      Transforms a traditional cost center into a revenue driver

    • How Simplr Works
    • How We’re Different
    • Technology Partners
    • Security
    • Product
      Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Use Cases
      Engage More Customers
    • Convert More Customers
    • Retain More Customers
  • Who Uses Simplr
    • Overview
      Who Uses Simplr

      Great for pre-sales service and pos-sales support

    • Industries
      Retail & E-commerce
    • Restaurants & Food Service
    • Apps & Technology
    • Roles
      Customer Experience
    • Customer Support
    • Digital Marketing & Brand
    • Why Your CEO Cares
  • Resources
    • Learn
      Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Help Center
    • Connect
      Events
    • CXLife Community
  • Pricing
  • Company
    • About Us
    • Careers
    • Contact Us
  • Get a Demo
Simplr
  • Simplr Chatbot
    Overview
    • What is Simplr Chatbot?

      Because bots are better with humans
    • What is a chatbot?
    Solutions
    • Platform

      Leave the building to experts
    • Artificial Intelligence

      AI and chatbots are transforming the customer experience
    • Integrations

      Using integration to deliver an amazing customer experience
    • Customization

      Deliver a personalized customer experience
    Use Cases
    • Enterprise Chatbot Solutions

      Don't choose between quality and scalability
    • Retail & E-commerce

      Support buyers throughout their ecommerce journey
  • NOW CX
    Overview
    • What is NOW CX?

      Meet the demands of the always-on NOW customer
    Goals
    • Increase Revenue

      Exceptional service makes the register ring
    • Improve Customer Satisfaction

      Create five-star fans with fast accurate responses
    • Increase Customer Engagement

      Stop neglecting and deflecting and losing sales
    • Decrease Resource Planning

      Spend more time on strategy and less on forecasting
    • Eliminate Inefficiencies

      The old model forces you to make costly compromises
  • How Simplr Works
    Overview
    • What We Do

      Transforms a traditional cost center into a revenue driver
    • How Simplr Works
    • How We’re Different
    • Technology Partners
    • Security
    Product
    • Simplr Human Cloud Network

      Scale up or down automatically to meet demand
    • Simplr AI-Enabled Platform

      Drive accuracy and speed among a distributed workforce
    • Simplr Actionable Intelligence

      Spot and eliminate service deficiencies with real-time insights
    • Simplr Chatbot

      Automation for the NOW CX era
    Use Cases
    • Engage More Customers

      Fast, accurate answers across all digital channels
    • Convert More Customers

      Happy customers buy more and more often
    • Retain More Customers

      Proactive support leads to greater loyalty
  • Who Uses Simplr
    Overview
    • Who Uses Simplr
    • Customer Stories
    Industries
    • Retail & E-commerce
    • Restaurants & Food Service
    • Apps & Technology
    Roles
    • Now CX in the Org
    • Customer Experience
    • Customer Support
    • Digital Marketing & Brand
    • Why Your CEO Cares
  • Resources
    Learn
    • Forrester TEI
    • Blog
    • Content Library
    • Learn
    • Help Center
    Connect
    • Events
    • CXLife Community

    • Meet the NOW Customer

      Read More

    • Pros and Cons of Outsourcing Customer Service

      Read More
  • Pricing
  • Company
    Learn
    • About Us
    • Leadership
    • Careers
    • Contact Us
    • News and Press
    Our Mission
    At Simplr, our mission is to rapidly expand your inbound customer service capacity with speed, empathy, and precision.
    Contact Sales
Talk to Simplr

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Back to Series

  • NOW CX
    • What is NOW CX?
    • Increase Revenue
    • Improve Customer Satisfaction
    • Increase Customer Engagement
    • Decrease Resource Planning
    • Eliminate Inefficiencies
  • How Simplr Works
    • How Simplr Works
    • Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Engage More Customers
    • Convert More Customers
    • Retain More Customers
    • Technology Partners
    • Security
    • Pricing
  • Who Uses Simplr
    • Retail & E-commerce
    • Restaurants & Food Service
    • Apps & Technology
    • Customer Experience
    • Digital Marketing & Brand
    • Customer Support
    • Why Your CEO Cares
  • Resources
    • Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Events
    • Podcast
    • Glossary
    • Customer Service Outsourcing
    • Contact Center Outsourcing
    • CXLife Community
  • Company
    • About Us
    • Contact Us
    • Leadership
    • Careers
    • Simplr Help Center
    • News & Press
    • Scholarship
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