• Now CX
    • Overview

      What is NOW CX?

      Meet the demands of the always-on NOW customer

    • goals
      Increase Revenue
    • Improve Customer Satisfaction
    • Engage More Customers
    • Decrease Resource Planning
  • How Simplr Works
    • Overview

      What We Do

      Transforms a traditional cost center into a revenue driver

    • How Simplr Works
    • How We’re Different
    • Technology Partners
    • Security
    • Product
      Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Use Cases
      Engage More Customers
    • Convert More Customers
    • Retain More Customers
  • Who Uses Simplr
    • Overview

      Who Uses Simplr

      Great for pre-sales service and pos-sales support

    • Industries
      Retail & E-commerce
    • Restaurants & Food Service
    • Apps & Technology
    • Roles
      Customer Experience
    • Customer Support
    • Digital Marketing & Brand
    • Why Your CEO Cares
  • Resources
    • Learn
      Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Help Center
    • Connect
      Events
    • CXLife Community
  • Pricing
  • Company
    • About Us
    • Careers
    • Contact Us
  • Get a Demo
Simplr
  • NOW CX
    Overview

    • What is NOW CX?

      Meet the demands of the always-on NOW customer
    Goals

    • Increase Revenue

      Exceptional service makes the register ring

    • Improve Customer Satisfaction

      Create five-star fans with fast accurate responses

    • Increase Customer Engagement

      Stop neglecting and deflecting and losing sales

    • Decrease Resource Planning

      Spend more time on strategy and less on forecasting

    • Eliminate Inefficiencies

      The old model forces you to make costly compromises
  • How Simplr Works
    Overview

    • What We Do

      Transforms a traditional cost center into a revenue driver

    • How Simplr Works

    • How We’re Different

    • Technology Partners

    • Security
    Product

    • Simplr Human Cloud Network

      Scale up or down automatically to meet demand

    • Simplr AI-Enabled Platform

      Drive accuracy and speed among a distributed workforce

    • Simplr Actionable Intelligence

      Spot and eliminate service deficiencies with real-time insights
    Use Cases

    • Engage More Customers

      Fast, accurate answers across all digital channels

    • Convert More Customers

      Happy customers buy more and more often

    • Retain More Customers

      Proactive support leads to greater loyalty
  • Who Uses Simplr
    Overview

    • Who Uses Simplr

      Great for pre-sales service and pos-sales support
    Industries

    • Retail & E-commerce

    • Restaurants & Food Service

    • Apps & Technology
    Roles

    • Now CX in the Org

    • Customer Experience

    • Customer Support

    • Digital Marketing & Brand

    • Why Your CEO Cares
  • Resources
    Learn

    • Customer Stories

    • Forrester TEI

    • Blog

    • Learn

    • Help Center
    Connect

    • Events

    • CXLife Community
    • Meet the NOW Customer in the moment with Simplr

      Who is the NOW Customer?

      Read More
    • Group_Illus

      Pros and Cons of Outsourcing Customer Service

      Read More
  • Pricing
  • Company
    Learn

    • About Us

    • Leadership

    • Careers

    • Contact Us

    • News & Press
    Our Mission
    At Simplr, our mission is to rapidly expand your inbound customer service capacity with speed, empathy, and precision.
    Contact Sales 1-844-4SIMPLR
Talk to Simplr
  • NOW CX
    • What is NOW CX?
    • Increase Revenue
    • Improve Customer Satisfaction
    • Increase Customer Engagement
    • Decrease Resource Planning
    • Eliminate Inefficiencies
  • How Simplr Works
    • How Simplr Works
    • Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Engage More Customers
    • Convert More Customers
    • Retain More Customers
    • Technology Partners
    • Security
    • Pricing
  • Who Uses Simplr
    • Retail & E-commerce
    • Restaurants & Food Service
    • Apps & Technology
    • Customer Experience
    • Digital Marketing & Brand
    • Customer Support
    • Why Your CEO Cares
  • Resources
    • Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Events
    • Podcast
    • Customer Service Outsourcing
    • Contact Center Outsourcing
    • Customer Service Statistics
    • CXLife Community
  • Company
    • About Us
    • Contact Us
    • Leadership
    • Careers
    • Simplr Help Center
    • News & Press
    • Scholarship
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