Outsource Your Gorgias Customer Service

Gorgias customer service CX technology stack is the core for ecommerce revenue growth.

Transform your Gorgias customer service from a cost center to a revenue driver with the duo that enables you to provide fast always-on service that converts more visitors, and creates fans of your brand.

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Simplr and Gorgias Customer Service: Driving Results

Provide exceptional service 24/7/365.

Gorgias and Simplr technology integration enables brands to engage every customer for pre-sale conversation, even if it’s happening at midnight, ensuring no customer is left feeling neglected and no brand misses a revenue opportunity.

Convert more site visitors into customers

Prospective customers get their questions answered professionally and efficiently, reducing the likelihood of abandoned carts, and improving conversion rates on your site.

Drive more repeat purchases and increase customer lifetime value

The prevalence of online shopping options makes it easy for consumers to jump tabs and find competitor products when questions go unanswered. With industry leading response times over all digital channels, Simplr keeps customers loyal and increases engagement. Simplr and Gorgias pricing are incredibly competitive and your customer LTV will thank you.

Get the full story of your CX performance

Know exactly what’s working, and what’s not, with the powerful combination of Gorgias’ revenue and conversion influence reports and Simplr’s AI-enabled analytics dashboard highlighting your key experience gaps.

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24/7

staffing for Gorgias emails + live chats

ANINE BING Converts More Customers with 24/7 Live Chat Staffing

“I could tell from our very first call that Simplr really cares about their partners. They were such a pleasure to work with from the very beginning.”

Alex Vidaeff, Customer Experience Manager at ANINE BING

Simplr’s integrated technology partners

Seamless integrations make for effortless customer experiences.
We integrate with the following helpdesk, CRM, order management, and ecommerce platforms to provide a secure and efficient transfer of information. Is your platform custom-built? We can work with that, too!