Incredible customer service for enterprise brands
We’re the disruptive alternative to legacy contact centers and BPOs. Fill out the form or chat with us below to see how we can help scale your best-performing agents for your enterprise brand.
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Simplr integrates seamlessly with the following CRM and e-commerce systems
Hyper-Flexible Operations and Labor Model
Simplr can scale to seasonal peaks and lows within minutes. Our network of US-based Simplr Specialists work on demand.
As legacy call center attrition rates go up, Simplr’s on-demand model is attracting a high level of high-caliber talent and ensuring that enterprise partners have consistent coverage, no matter the volume.
Better than Best-in-Class
At a 4.8 out of 5 star rating, our (human) Simplr Specialists answer emails faster than the best in the industry.
Simplr delivers best-in-class customer experiences across email, chat, text messages, and social media. Asurion, Simplr’s parent company, has an award-winning culture that’s deeply rooted in customer service excellence.
Simplr has cracked the code on customer service outsourcing.
A disruptive, distributed labor model.
Through its blended AI/human solution, Simplr provides 24/7, on-demand customer service and sales support for enterprise brands. Its network of (human) Simplr Specialists can respond to chats, emails, and text messages as well your highest-performing, most-tenured CS team member or BPO agent.
The result is a consistently excellent customer experience… at scale.
Our price structure is simple
One flat rate per resolution
We charge you per overall resolution. Not per every customer interaction.
- No contracts.
- No startup costs.
- No training costs.
- No hidden fees.
- No differentials for nights and weekends.
20+ years of customer service excellence
Simplr® is incubated by Asurion, the largest technology protection and support provider in the world.
Serving more than 305 million global customers today, Asurion equips Simplr with access to world-class data security and a broad range of enterprise customer service capabilities.