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Case Studies
Past Case Studies
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Global E-commerce Retailer Increased Conversion Rates to 15% by Enhancing the Customer Experience
![](https://www.simplr.ai/wp-content/uploads/2023/03/23Q1_51_solo-stove-case-study-header-600x180.png)
Solo Stove Reduced its Digital Inquiry Workload by 32% by Combining Live Agents with Automation
![](https://www.simplr.ai/wp-content/uploads/2022/09/22Q3_20_chegg-case-study-header-600x180.png)
Chegg Uses Simplr’s EngageNow Suite to Decrease its Digital Ticket Workload by 37% and Lower Its Resolution Costs
![](https://www.simplr.ai/wp-content/uploads/2022/06/22Q2_25_decathlon-case-study_header-600x180.png)
Decathlon brought the in-store experience online with Simplr and increased conversion rates
![](https://www.simplr.ai/wp-content/uploads/2022/04/22Q2_05_keen-case-study-header-600x180.png)
KEEN Footwear Gave its Customer Support Team the Last Two Weeks of December Off. Here’s How Simplr Made it Possible:
![](https://www.simplr.ai/wp-content/uploads/2020/09/5-redone-600x180.jpg)
Simplr Supports Enterprise Company Asurion
![](https://www.simplr.ai/wp-content/uploads/2020/10/paulaschoice-600x180.jpg)
Simplr Has Been a “Huge Benefit” for Paula’s Choice’s Online CX
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