
Case Studies
Past Case Studies


Global E-commerce Retailer Increased Conversion Rates to 15% by Enhancing the Customer Experience

Solo Stove Reduced its Digital Inquiry Workload by 32% by Combining Live Agents with Automation

Chegg Uses Simplr’s EngageNow Suite to Decrease its Digital Ticket Workload by 37% and Lower Its Resolution Costs

Decathlon brought the in-store experience online with Simplr and increased conversion rates

KEEN Footwear Gave its Customer Support Team the Last Two Weeks of December Off. Here’s How Simplr Made it Possible:

Simplr Supports Enterprise Company Asurion

Simplr Has Been a “Huge Benefit” for Paula’s Choice’s Online CX
