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  • Products
    • Our Approach
      Fully Managed Service
    • Simplr Platform
    • Technology Integrations
    • Security
    • Products
      Simplr Chatbot
    • Human Cloud Network
    • Voice to Digital
  • Solutions
    • E-Commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    • Use Cases
      Customer Support Solutions
    • Conversational Commerce
    • Technical Troubleshooting
  • Customers
    • Case Studies
  • Resources
    • Learn
      The Economic Case for Simplr
    • Simplr Blog
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    • Featured Content
      Generative AI Guide
  • Pricing
  • Company
    • About Us
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    • News & Press
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NEW IDC Vendor Profile provides an in-depth overview of Simplr’s AI-first customer service platform. Download Now >

Simplr
  • Products
    Our Approach
    • Fully Managed Service

      Our fully managed service is designed for your brand and business. We provide the expertise needed to set up and maintain a high-quality, automation-first approach to CX.

    • Simplr Platform
    • Technology Integrations
    • Security
    Products
    • Simplr Chatbot

      Our Cognitive Paths™ reasoning engine ensures that our GenAI chatbot is trustworthy and emulates your best agents' behavior.

    • Human Cloud Network

      On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.

    • Voice to Digital

      Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.

  • Solutions
    Industries
    • E-Commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    Use Cases
    • Customer Support Solutions

      Improve CSAT, and deliver industry-leading response times all while eliminating forecasting, coaching, and training.

    • Conversational Commerce

      Turn your CX from a cost center to a revenue-generating part of your business.

    • Technical Troubleshooting

      Simplr’s GenAI chatbot mirrors the best human agents engaging in complex interactions with multiple steps needed to resolve customer issues.

  • Customers
    Customer Stories
    • Case Studies

      See what companies are saying about Simplr.

    Our Philosophy
    We believe the best results come from true partnerships. We refer to our customers as our "partners" because our success is tied to their success.
  • Resources
    Learn
    • The Economic Case for Simplr
    • Simplr Blog
    • Case Studies
    • Help Center
    • Request a Demo
    FEATURED CONTENT
    • Generative AI Guide
  • Pricing
  • Company
    Learn
    • About Us
    • Leadership
    • Careers
    • Contact Us
    • News and Press
    • Awards
    • Events
    Our Mission
    At Simplr, it is our mission to create meaningful opportunities for underutilized talent and empower brands with world-class customer service.
    Get a Demo
Book a Demo

About Simplr

NOW CX

Call Center RFP: 7 Questions You Must Ask

August 31, 2022
Research & Reports

What is a Good Customer Attrition Rate

August 31, 2022
Research & Reports

Amazing Customer Service Stories: How To Use “Surprise and Delight” Marketing

August 31, 2022
Ecommerce

7 Amazon Tips For Large DTC brands

November 9, 2021
Ecommerce

3 Tips For Ecommerce Customer Service Outsourcing

April 4, 2021
CX News

Customer Demands –> What Are They in 2020/2021?

February 28, 2021
CX News

Digital Customer Service—This is Why You’re Struggling

January 7, 2021
Live Chat

The Benefits of 24/7 Live Chat Support

January 3, 2021
CX News

How to Nail Customer Service in 2021

December 21, 2020
Research & Reports

Simplr Consumer Online Shopping and Customer Service Study

December 2, 2020
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Want consistently high CSAT scores?

Talk to Simplr
  • Product
    • Fully Managed Service
    • Simplr AI-Enabled Platform
    • Technology Integrations
    • Simplr Chatbot
    • Human Cloud Network
    • Voice to Digital
  • Solutions
    • E-Commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    • Customer Support Solutions
    • Conversational Commerce
    • Technical Troubleshooting
  • Customers
    • Case Studies
  • Resources
    • The Economic Case for Simplr
    • Simplr Blog
    • Case Studies
    • Help Center
    • Request a Demo
    • Generative AI Guide
  • Pricing
  • Company
    • About Us
    • Leadership
    • Careers
    • Contact Us
    • News & Press
    • Awards
    • Events
    • Request a Demo
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