NEW IDC Vendor Profile provides an in-depth overview of Simplr’s AI-first customer service platform. Download Now >
Our fully managed service is designed for your brand and business. We provide the expertise needed to set up and maintain a high-quality, automation-first approach to CX.
Our Cognitive Paths™ reasoning engine ensures that our GenAI chatbot is trustworthy and emulates your best agents' behavior.
On-demand access to high-quality, AI-enabled customer service agents. “Gig 2.0" at its best.
Our Voice-to-Digital service enables brands to seamlessly shift incoming phone inquiries to digital channels.
Improve CSAT, and deliver industry-leading response times all while eliminating forecasting, coaching, and training.
Turn your CX from a cost center to a revenue-generating part of your business.
Simplr’s GenAI chatbot mirrors the best human agents engaging in complex interactions with multiple steps needed to resolve customer issues.
See what companies are saying about Simplr.
Call Center RFP: 7 Questions You Must Ask
What is a Good Customer Attrition Rate
Amazing Customer Service Stories: How To Use “Surprise and Delight” Marketing
7 Amazon Tips For Large DTC brands
3 Tips For Ecommerce Customer Service Outsourcing
Customer Demands –> What Are They in 2020/2021?
Digital Customer Service—This is Why You’re Struggling
The Benefits of 24/7 Live Chat Support
How to Nail Customer Service in 2021
Simplr Consumer Online Shopping and Customer Service Study