Enterprise-level after-hours support designed for premium brands. Simplr's highly-trained and US-based 24/7 customer support specialists are on call and ready to answer your customer emails and chats for $2.25 per resolution using your exact messaging and preferences.
Our highly-trained and vetted outsourced customer support team is on standby during / after your business hours ready to answer your emails, chats, and/or SMS messages.
Machine Learning-Assisted, Human-Accomplished Customer and Sales Support - Simplr aims to resolve 50%+ of customer inquires.
Your demanding customers get the answers they need quickly and accurately. You get better first response time and higher customer satisfaction.
“What’s nerve-wracking about bringing someone on is getting them to know the tone and the products. With Simplr, it was really easy” - Alicia Martinez, Founding Partner at Thursday Boots
AS YOU GROW
MONEY & TIME
YOUR SERVICE CHANNELS
Pay for what you need. Ask for less time, more time, or overtime... without the guilt.
No hidden costs. Pay for resolutions and results, not fees and overhead.
24/7 coverage. Your customers keep odd hours in many time zones. So do we.
We’ve got talent. Simplr has access to the highest-quality specialists on the market.