COVID-19: We have thousands of on-demand agents ready to answer your customers' questions. Learn more
Easily connect Zendesk to the Simplr Platform for Simplr Specialists to provide fast high-quality responses to every customer question
Customers submit questions via form or Zendesk Chat
Don't change a thing about your Zendesk setup. Customers submit inquiries as they normally do, and Simplr will make sure every ticket is taken care of.
By integrating with Zendesk and working with your team Simplr Specialists get access to your most up to date macros, product docs, and policy info without ever accessing your system.
Simplr's platform integrates directly with Zendesk, where Simplr's fast and intelligent routing gets questions to Simplr Specialists instantly.
Our network of Specialists are available 24/7 to make sure that every customer leaves with a quick response, a solution to their problem, and a smile on their face.
Sync your macros, knowledgebase materials, product information, and policy information from Zendesk to Simplr, so Simplr Specialists are always able to respond in your brand voice, with the right information, every time.
Your CX solution for the NOW customer.