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Delivering WOW moments to your customers

Simplr provides e-commerce companies with top-notch, U.S.-based customer service that’s scalable and affordable. In a 24/7 connected world, Simplr lets e-commerce retailers design an outsourced and on-demand customer service solution that meets the needs of their business. Simplr delivers maximum flexibility with no contracts and the ability to ramp up or down depending on volume.

Simplr was incubated and funded by Asurion, a global leader in customer service with over 305 million customers and shares Asurion’s legacy of excellence in customer experiences. Where enterprise-level solutions are costly and restrictive, Simplr can provide world-class customer support tailored specifically to the needs (and budgets) of high growth e-commerce retailers.

Why Simplr?

  • Scales up and down - With no long-term commitments, you can turn Simplr on and off at a moments notice
  • Saves you time & money - We're 40-60% more affordable than traditional BPOs or internal customer service representatives
  • Top-notch quality - All US-based Simplr Specialists who leverage our AI platform to provide support for your customers
  • All digital channels - We provide 24/7 support through chat, email, text message, and Facebook messenger
Companies who have trusted Simplr & Asurion