Reviews
Customer Review, Generate Revenue with Customer Engagement • May 5, 2023
Publicly Traded Fashion Company Yields a 16% Conversion Rate From Every Customer Support Interaction
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May 5, 2023
Customer Review, Optimizing CX Efficiency and Quality • May 5, 2023
Apparel and Footwear Manufacturer Boasts a 4.7/5 Customer Satisfaction Score with Faster Response Times
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May 5, 2023
Customer Review, Generate Revenue with Customer Engagement • March 29, 2023
Global E-commerce Retailer Increased Conversion Rates to 15% by Enhancing the Customer Experience
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March 29, 2023
Customer Review, Optimizing CX Efficiency and Quality • March 8, 2023
Solo Stove Reduced its Digital Inquiry Workload by 32% by Combining Live Agents with Automation
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March 8, 2023
Customer Review, Optimizing CX Efficiency and Quality • December 12, 2022
Chubbies Scaled its Support Team and Reduced Hiring Needs by 38% with Simplr
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December 12, 2022
Customer Review, Optimizing CX Efficiency and Quality • September 12, 2022
Chegg Uses Simplr’s EngageNow Suite to Decrease its Digital Ticket Workload by 37% and Lower Its Resolution Costs
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September 12, 2022
Customer Review, Generate Revenue with Customer Engagement • June 17, 2022
Decathlon brought the in-store experience online with Simplr and increased conversion rates
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June 17, 2022
Customer Review • April 15, 2022
KEEN Footwear Gave its Customer Support Team the Last Two Weeks of December Off. Here’s How Simplr Made it Possible:
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April 15, 2022
Customer Review, Optimizing CX Efficiency and Quality • March 28, 2022
The Adventure Challenge and Simplr: A Partnership for CX Excellence
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March 28, 2022
Customer Review • March 14, 2022
Simplr Supports Enterprise Company Asurion
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March 14, 2022
Customer Review • May 6, 2021
Mack Weldon Partners with Simplr to Scale Customer Service, Convert New Customers, and Support Accelerated Growth
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May 6, 2021
Customer Review, Drive CX Transformation • November 21, 2020
Princess Polly Reduces Phone Volume by 46% with Simplr’s 24/7 Live Chat Staffing
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November 21, 2020
Customer Review • November 4, 2020
ANINE BING Converts More Customers with 24/7 Live Chat Staffing
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November 4, 2020
Case Studies
Case Study

Simplr Has Been a “Huge Benefit” for Paula’s Choice’s Online CX

November 23, 2020
Case Study

Tecovas Responds to Customers Faster with Simplr

November 2, 2020
Case Study

Review: Optoro Increases Customer Loyalty with Simplr

November 19, 2018