PRESS MENTIONS

Simplr in
the news

We love working with journalists interested
in tech startups, AI, machine learning, the
on-demand workforce, and customer service.

MEDIA CONTACT

zdnet-logo

How Machine Learning and AI are Transforming Customer Support

November 20, 2018

Tonya Hall sits down with Amit Sood, chief technology officer and head of product at Simplr, to talk about how the company is building custom data sets for customer support.

READ FULL ARTICLE
Logo-1

When Companies Use Artificial Intelligence to Improve Human Intelligence

November 20, 2018

For business owners who are just beginning to navigate the waters of AI-driven customer support, chatbots can seem like a simple solution to augmenting customer service functions in their businesses. But more advances are required before autonomous chatbots can deliver customer experience on a consistent basis.  

READ FULL ARTICLE
ShopifyPodcast_v3

Outsourcing Your Customer Service - Unofficial Shopify Podcast

September 25, 2018

"I see no downside to Simplr. It's really quite phenomenal. And with the holidays coming up, man, sign up for this thing now. Save yourself some time. Make customers happier. And this business intelligence dashboard... very clever stuff. " - Kurt Elster
LISTEN TO/READ THE FULL INTERVIEW

Nine Approaches To Achieving Success As An Entrepreneur

June 12, 2018

Today’s entrepreneurs must have the ability to quickly unlearn everything they know. The modern business world is moving so fast that it’s imperative for entrepreneurs not only to relearn and absorb the firehose of new information, but restructure their mental framework to create an open, unbiased mind and perspective. 
READ FULL ARTICLE
415694-pcmag-logo

Small Business Week: 4 Key Tech Trends

May 1, 2018

Simplr’s services are just one example of the things small businesses can do with the cloud. A decade ago, meeting the logistical challenges of a small business trying to outsource customer service for a low price simply wouldn’t have been possible.

READ FULL ARTICLE
TheStreet

The Company Using Human Power And Machine Learning To Tackle Customer Service For Startups: Meet Simplr

April 11, 2018

62% of companies don't respond to customer inquiries in a timely manner and a majority of those companies have less than 100 employees. But in the booming e-commerce and startup community, most businesses aren't served by existing outsourced customer service solutions or have the bandwidth and budget for in-house teams. Enter Simplr. 

READ FULL ARTICLE
ecommerce_mag_logo

Best Shopify Apps: Ecommerce Experts Recommend 15 Apps Every Merchant Should Use

June 22, 2018

Whether you're starting a new Shopify store or optimizing an established one, choosing the right apps and software for your store can be a huge challenge. After all, there are over 2,400 apps to choose from! How can you possibly separate the wheat from the chaff? 

READ FULL ARTICLE
SiliconValleyJournal

The Funded: 5 Bay Area Startups Raise $50M at Week's End

April 20, 2018

Five Bay Area companies scored about $50 million in venture funding at the end of the week, and Square bought another.

READ FULL ARTICLE
TN-Logo-1

Simplr Raises $8M in Series A to Combine Human Power and Machine Learning and Disrupt Customer Service

April 17, 2018

Funded by support services giant Asurion, Simplr brings on-demand, affordable customer service solutions to high-growth startups.

READ FULL ARTICLE