Today’s entrepreneurs must have the ability to quickly unlearn everything they know. The modern business world is moving so fast that it’s imperative for entrepreneurs not only to relearn and absorb the firehose of new information, but restructure their mental framework to create an open, unbiased mind and perspective.
Simplr’s services are just one example of the things small businesses can do with the cloud. A decade ago, meeting the logistical challenges of a small business trying to outsource customer service for a low price simply wouldn’t have been possible.
Whether you're starting a new Shopify store or optimizing an established one, choosing the right apps and software for your store can be a huge challenge. After all, there are over 2,400 apps to choose from! How can you possibly separate the wheat from the chaff?
62% of companies don't respond to customer inquiries in a timely manner and a majority of those companies have less than 100 employees. But in the booming e-commerce and startup community, most businesses aren't served by existing outsourced customer service solutions or have the bandwidth and budget for in-house teams. Enter Simplr.
According to Simplr, customer service employees see an estimated turnover rate of around 30 to 45 percent annually. But thanks to chatbots, these companies can focus resources towards other longer-term concerns.
At Simplr, our mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. We've created a customer service outsourcing solution that we would want to use ourselves. A service that's top-notch, flexible, affordable and without the sneaky practices of the old school BPOs/offshore call centers. Simplr offers pre-sale and post-sale customer support for email, chat, SMS and other inbound channels and is compatible with most help desk and billing/shipping platforms. Don’t leave your customers waiting, sign up today!