The platform that powers it all.
Simplr’s platform fuels levels of flexibility and instant scalability that simply cannot be matched by other outsourcers.
A new operating system for your CX
Simplr’s platform provides a way to completely retool your customer support. Simplr’s platform allows companies to get the most out of automation and human labor by having them work together.
Capabilities include
- In-the-moment guidance for human agents
- Conversational commerce
A new approach to labor
It’s time to stop addressing CX support challenges with the same labor solutions offered through the traditional contact center/BPO model.
At Simplr, we disrupt the siloed and outsourced labor-driven model by offering an integrated technology-driven solution. This allows companies to solve up to 80% of their labor needs through our platform.
