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Latest from Simplr

  • How to Improve Customer Experience
    How to Enhance Customer Experience: There are three primary ways to enhance customer experience: First, improve the personalization of every interaction. Second, meet your customers where they are with your product and customer experience strategy....
  • Benefits of Pre-Sales Support
    Pre-sales support (sometimes referred to as sales support) is often overlooked, but crucial for companies with complex sales processes or online sales with no salesperson involved. For these types of offerings, pre-sales support can significantly...
  • 7 Ways to Reduce Returns To Your E-commerce Store
    Wow, sales accumulating on your e-commerce website is exciting!
  • How to Start a Successful Online Store (Hint: Nail Your Niche)
    “How do I make my first sale online” is a common question, but it’s the wrong question.Whether you’ve spent thousands developing your own products or are dropshipping other people’s products, your first sale and continued success of your online store...
  • TaskUs Pricing
    TaskUs provides outsourced teams that act as virtual extensions of your employee base. Below are the key pricing models TaskUS has shared publicly.

How to Improve Customer Experience

How to Enhance Customer Experience: There are three primary ways to enhance customer experience: First, improve the personalization of every interaction. Second, meet your customers where they are with your product and customer experience strategy....
Simplr
Simplr

Benefits of Pre-Sales Support

Pre-sales support (sometimes referred to as sales support) is often overlooked, but crucial for companies with complex sales processes or online sales with no salesperson involved. For these types of offerings, pre-sales support can significantly...
Simplr
Simplr

7 Ways to Reduce Returns To Your E-commerce Store

Wow, sales accumulating on your e-commerce website is exciting!
Simplr
Simplr

How to Start a Successful Online Store (Hint: Nail Your Niche)

“How do I make my first sale online” is a common question, but it’s the wrong question.Whether you’ve spent thousands developing your own products or are dropshipping other people’s products, your first sale and continued success of your online store...
Simplr
Simplr

TaskUs Pricing

TaskUs provides outsourced teams that act as virtual extensions of your employee base. Below are the key pricing models TaskUS has shared publicly.
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Simplr

ModSquad Pricing

ModSquad uses a Coverage Calculation Model along with ongoing monthly costs as their primary pricing strategy.
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TaskUs vs Teleperformance? Which is the Better Enterprise Call Center?

Enterprise call centers and business process outsourcing (BPO) have evolved significantly, in-step with technological evolution, to cater to the changing needs of consumers and businesses.
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Simplr

How to Name Your Shopify Store - 3 Tips to (Hopefully) Stop Your Writer's Block

As you’re building your Shopify store, take care not to reduce your store name to an afterthought!
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What is Omnichannel Customer Service

In today’s technology-based environment, omnichannel customer service (OCS) is essential to providing a satisfying customer experience. Omnichannel customer service not only focuses on providing multiple channels of interaction with a customer, but...
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Omnichannel vs Multichannel Customer Support

 In the world of customer support, many businesses offer multiple channels of communication through which customers can communicate. These channels can include voice, text, live chat, email, social media and more. The advantage of offering more than...
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