Simplr + Gorgias:
The core CX stack for ecommerce revenue growth
Transform your customer service from a cost center to a revenue driver with the duo that enables you to provide fast always-on service that converts more visitors, and creates fans of your brand.
Provide exceptional service 24/7/365
Gorgias and Simplr enable brands to engage every customers for pre-sale conversation, even if it’s happening at midnight, ensuring no customer is left feeling neglected and no brand misses a revenue opportunity.
Convert more site visitors into customers
Prospective customers get their questions answered professionally and efficiently, reducing the likelihood of abandoned carts, and improving conversion rates on your site.
Drive more repeat purchases and increase customer lifetime value
The prevalence of online shopping options makes it easy for consumers to jump tabs and find competitor products when questions go unanswered. With industry leading response times over all digital channels, Simplr keeps customers loyal and increases engagement. Simplr and Gorgias pricing are incredibly competitive and your customer LTV will thank you.
Get the full story of your CX performance
Know exactly what’s working, and what’s not, with the powerful combination of Gorgias’ revenue and conversion influence reports and Simplr’s AI-enabled analytics dashboard highlighting your key experience gaps.
Alexandria Collis
US Customer Experience Manager, Princess Polly

Sarah Caplan
VP, E-Commerce, Steve Madden

Sarah Caplan
VP, E-Commerce, Steve Madden

SORRY, PHASING OUT TRIPTYCH