Do you want to see Simplr in action?

Simplr helps enterprise and high-growth brands scale their customer service. We offer a weekly demo to show you the latest features. Plus it’s recorded! Fill out the form and we’ll send you an invite with detailed instructions.

Simplr supports enterprise company Asurion

“Like many companies, we were moving employees to work from home during the COVID-19 pandemic. Simplr was able to step in to help assist with email customer service for a major retailer, helping to ensure we continued to hit SLAs.” Shawn Kelly, Director of Work @ Home Protection Operations, Asurion Asurion is the world’s single

Kettle & Fire gets immediate backlog relief during volume surge

“Simplr was the perfect fit when I needed immediate help due to a volume spike. The team is extremely professional, knowledgeable and always looking for ways to be a bigger help.” Christopher Curry, Head of Customer Support at Kettle & Fire Background: Kettle & Fire is on a mission to share the benefits of bone broth

Princess Polly reduces phone volume by 46% with Simplr’s 24/7 live chat staffing

Simplr jumping on board and assisting with our chat and email volume has been a blessing…It has truly been an incredible experience.”  Alexandria Collis, Director of Customer Experience, Princess Polly Princess Polly, an Australia-based global online fashion boutique, knows the value of exceptional customer service. In the past, the brand’s CX team feared losing customers due