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Simplr helps enterprise and high-growth brands scale their customer service. Fill out the form and a team member will be in touch to explain our product.

Simplr Supports Enterprise Company Asurion

“Like many companies, we were moving employees to work from home during the COVID-19 pandemic. Simplr was able to step in to help assist with email customer service for a major retailer, helping to ensure we continued to hit SLAs.” Shawn Kelly, Director of Work @ Home Protection Operations, Asurion Asurion is the world’s single

Kettle & Fire Gets Immediate Backlog Relief During Volume Surge

“Simplr was the perfect fit when I needed immediate help due to a volume spike. The team is extremely professional, knowledgeable and always looking for ways to be a bigger help.” Christopher Curry, Head of Customer Support at Kettle & Fire Background: Kettle & Fire is on a mission to share the benefits of bone broth

Princess Polly Reduces Phone Volume by 46% with Simplr’s 24/7 Live Chat Staffing

Simplr jumping on board and assisting with our chat and email volume has been a blessing…It has truly been an incredible experience.  Alexandria Collis, Director of Operations, Princess Polly Princess Polly, an Australia-based global online fashion boutique, knows the value of exceptional customer service. In the past, the brand’s CX team feared losing customers due to