COVID-19: Surging Customer Support Requests
Only pay for the customer support you are using, not for what you guess you’ll need. Our 24/7 on-demand customer support scales up and down instantly and consistently replicates your top performing agents.
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Quality service with no downtime costs.
Our network of remote, on-demand specialists replicate your best reps to handle any volume at any time. Delivering high-quality, best-in-class response times used to be expensive, until now. Only pay for results–not downtime or inefficiency.
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“Simplr was the perfect fit when I needed immediate help due to a volume spike. The team is extremely professional, knowledgeable and always looking for ways to be a bigger help.”
- Christopher Curry
- Head of CS at Kettle & Fire
Goodbye
- long term contracts.
- agent attrition.
- extensive training.
- training costs.
- surge pricing.
- attendance issues.
Hello Simplr.
Simplr’s pricing structure is simple and gimmick-free.
Eliminate the onboarding, training and attrition costs of traditional BPO.
- 24/7/365 coverage
- Email, chat, and social direct messages
- Flexibility to scale up and down instantly
- No recruiting costs
- No classroom training costs
- No equipment or license costs
- No implementation fees
- No overtime
Let’s Get Started
With Simplr customer service, you’ll always have on-demand staffing to answer your customers’ questions. We’re here for you.