COVID-19: On-demand support means your budget has zero waste.

Most leaders feel overwhelmed when the unexpected impacts the customer experience. Unfortunately, COVID-19 is the ultimate “unexpected.” With Simplr customer service, only pay for results–not downtime or inefficiency. 24/7 coverage with the ability to scale up and down instantly.


Scale flexibility with Simplr

Budgeting for the right amount of customer support just got a lot harder. With our variable cost outsourcing solution, only pay for results–not downtime or inefficiency.

Simplr customer service is a network of (human) remote specialists who can respond to chats, emails, and text messages as well as your highest-performing, most-tenured CS team member or BPO agent with the ability to scale quickly in a time of need.

“The cost for us to get started with Simplr was nothing, and that was a very big shock. It’s like we save money… we always know where we stand every month. That’s a great product to us.”
Peggy Baker

CX Lead at ‘47

  • long term contracts.
  • agent attrition.
  • extensive training.
  • training costs.
  • surge pricing.
  • attendance issues.

Simplr’s pricing structure is simple and gimmick-free.

Eliminate the onboarding, training and attrition costs of traditional BPO.

  • 24/7/365 coverage
  • Email, chat, and social direct messages
  • Flexibility to scale up and down instantly
  • No recruiting costs
  • No classroom training costs
  • No equipment or license costs
  • No implementation fees
  • No overtime
Let’s Get Started

With Simplr customer service, you’ll always have on-demand staffing to answer your customers’ questions. We’re here for you.