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Scale flexibility with Simplr

Budgeting for the right amount of customer support just got a lot harder. With our variable cost outsourcing solution, only pay for results--not downtime or inefficiency.

Simplr customer service is a network of (human) remote specialists who can respond to chats, emails, and text messages as well as your highest-performing, most-tenured CS team member or BPO agent with the ability to scale quickly in a time of need.

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“The cost for us to get started with Simplr was nothing, and that was a very big shock. It’s like we save money… we always know where we stand every month. That's a great product to us.”
Peggy Baker

CX Lead at ‘47

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Goodbye
  • long term contracts.
  • agent attrition.
  • extensive training.
  • training costs.
  • surge pricing.
  • attendance issues.
Hello Simplr.

Transparent per solved ticket pricing.

Simplr’s pricing structure is simple and gimmick-free.

Eliminate the onboarding, training and attrition costs of traditional BPO.
  • 24/7/365 coverage
  • Email, chat, and social direct messages
  • Flexibility to scale up and down instantly
  • No recruiting costs
  • No classroom training costs
  • No equipment or license costs
  • No implementation fees
  • No overtime
Let’s get started.

With Simplr customer service, you’ll always have on-demand staffing to answer your customers’ questions. We’re here for you.

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At Simplr, our mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. We support pre-sale, post-sale and sales support for email, chat, SMS and other inbound channels and are compatible with most help desk and billing/shipping platforms. Don’t leave your customers waiting, sign up today!

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