COVID-19: On-demand support means your budget has zero waste.
Most leaders feel overwhelmed when the unexpected impacts the customer experience. Unfortunately, COVID-19 is the ultimate “unexpected.” With Simplr customer service, only pay for results–not downtime or inefficiency. 24/7 coverage with the ability to scale up and down instantly.
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Scale flexibility with Simplr
Budgeting for the right amount of customer support just got a lot harder. With our variable cost outsourcing solution, only pay for results–not downtime or inefficiency.
Simplr customer service is a network of (human) remote specialists who can respond to chats, emails, and text messages as well as your highest-performing, most-tenured CS team member or BPO agent with the ability to scale quickly in a time of need.
“The cost for us to get started with Simplr was nothing, and that was a very big shock. It’s like we save money… we always know where we stand every month. That’s a great product to us.”
CX Lead at ‘47
- long term contracts.
- agent attrition.
- extensive training.
- training costs.
- surge pricing.
- attendance issues.
Simplr’s pricing structure is simple and gimmick-free.
Eliminate the onboarding, training and attrition costs of traditional BPO.
- 24/7/365 coverage
- Email, chat, and social direct messages
- Flexibility to scale up and down instantly
- No recruiting costs
- No classroom training costs
- No equipment or license costs
- No implementation fees
- No overtime