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  • Now CX
    • Overview
      What is NOW CX?

      Meet the demands of the always-on NOW customer

    • goals
      Increase Revenue
    • Improve Customer Satisfaction
    • Engage More Customers
    • Decrease Resource Planning
  • How Simplr Works
    • Overview
      What We Do

      Transforms a traditional cost center into a revenue driver

    • How Simplr Works
    • How We’re Different
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      Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Use Cases
      Engage More Customers
    • Convert More Customers
    • Retain More Customers
  • Who Uses Simplr
    • Overview
      Who Uses Simplr

      Great for pre-sales service and pos-sales support

    • Industries
      Retail & E-commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • Roles
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    • Digital Marketing & Brand
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Simplr
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    • The Simplr Platform

      Our award-winning Platform powers our three products: EngageNow Suite, Human Cloud Network, and Chatbot.

    • Technology Integrations
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    • EngageNow Suite

      Fully-managed solution that includes Human Cloud Network and the Chatbot. The best of AI and human talent.. together!

    • Human Cloud Network

      On-demand access to high-quality customer service agents. "Gig 2.0" at its finest.

    • Simplr Chatbot

      Cutting-edge artificial intelligence to help with your customers' most common questions.

  • Solutions
    Industries
    • E-Commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • EdTech
    Use Cases
    • Pre-Sale Conversions

      Leverage conversational commerce to make more sales.

    • Customer Retention

      Bolster customer loyalty and lifetime value.

    • CX Cost Cutting

      Brands see 42% savings across all CX costs.

  • Customers
    Customer Stories
    • Case Studies

      See what companies are saying about Simplr.

    Our Philosophy
    We believe the best results come from true partnerships. We refer to our customers as our "partners" because our success is tied to their success.
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    • Meet the NOW Customer
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    Our Mission
    At Simplr, it is our mission to create meaningful opportunities for underutilized talent and empower brands with world-class customer service.
    Get a Demo
Book a Demo
New Posts
Uncategorized • November 21, 2022
A CCO Alone Won’t Fix Your CX
Read More
November 21, 2022
Chatbots & Self-Service, Data Science • October 25, 2022
How The Chatbot Industry Looks At The Wrong Metrics To Mislead Decision Makers And Inflate Effectiveness
Read More
October 25, 2022
Chatbots & Self-Service • September 26, 2022
Your Company’s Customer Service Email Inbox, Unpacked
Read More
September 26, 2022

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1 … 3 4 5 6 7 … 51
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  • NOW CX
    • What is NOW CX?
    • Increase Revenue
    • Improve Customer Satisfaction
    • Increase Customer Engagement
    • Decrease Resource Planning
    • Eliminate Inefficiencies
  • How Simplr Works
    • How Simplr Works
    • Simplr Human Cloud Network
    • Simplr AI-Enabled Platform
    • Simplr Actionable Intelligence
    • Engage More Customers
    • Convert More Customers
    • Retain More Customers
    • Technology Partners
    • Security
    • Pricing
  • Who Uses Simplr
    • Retail & E-commerce
    • Restaurants & Food Service
    • SaaS & Technology
    • Customer Experience
    • Digital Marketing & Brand
    • Customer Support
    • Why Your CEO Cares
  • Resources
    • Customer Stories
    • Forrester TEI
    • Blog
    • Learn
    • Events
    • Podcast
    • Glossary
    • Customer Service Outsourcing
    • Contact Center Outsourcing
    • CXLife Community
  • Company
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    • Contact Us
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