Posts NOW CX
Resources
NOW CX
Posts NOW CX
Apparel & Fashion: The Difference Between Good Enough and Great CX in 2023
Posts NOW CX
BPOs, NOW Customers, and the Future of Retail
Posts NOW CX
4 Ways to Reduce Customer Service Phone Volume
Posts NOW CX
Why Businesses Are Turning to Gig 2.0 Models to Scale Customer Service
Posts NOW CX
Call Center RFP: 7 Questions You Must Ask
Posts NOW CX
Capture Actionable Data With Simplr’s Customer Service Surveys
Posts NOW CX
Moving Beyond the Contact Center Model
Posts NOW CX
Introducing the NOW CX Maturity Model
Posts NOW CX
The Upstream Series: Customer Experience Redefined
Posts NOW CX
Calculating the Cost of Customer Neglect
Posts NOW CX
Simplr’s New Book Is Your Blueprint for CX Success
Posts NOW CX
Personalization in Customer Service Was Hard to Scale… Until Now
Posts NOW CX
5 Hallmarks of an Exceptional Chat Experience in 2021
Posts NOW CX