Jon Malinowski

About
Jon Malinowski

Jon Malinowski has an impressive resume when it comes to understanding how and if outsourcing customer support works. With 12 years of experience in the Business Process Outsourcing (BPO) industry, helping manage over 1,000 lines of businesses, Jon has seen the good, the bad, and the ugly with outsourcing customer call centers with brands like Microsoft and Hewlett-Packard.