- Julia Luce
September 15, 2018

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Need a customer service shake up?


2018 Shop.Org Innovation Award Winners

The following 2018 Shop.Org Innovation Award winners were announced on Friday by Macy's CMO Martine Reardon. Congratulations to the companies pushing innovation in e-commerce!

Ice Cream Labs: Catalog management just got a whole lot easier, with a little help from artificial intelligence and machine learning

Allure SystemsAllure Systems combines proprietary hardware, advanced virtualization and computer vision technologies to create stunning on-figure garment images for clothing retailers. Any of your models can wear any of your clothes – but no longer need to be present at photo shoots.

Hero. Hero accelerates omnichannel sales for the world's leading retailers by connecting online shoppers live with associates in the physical store.

ZigZag: We provide a suite of technology tools that integrate with the returns page on your site.

Mystore-E: Mystore-E’s AI-based platform brings intelligence to store displays. Using data science and computer vision, we create prediction models that pinpoint the items that will most likely sell tomorrow.

TRADE 'EM:  A revolutionary new app that lets you store, use, gift, or trade your gift cards, punch cards, or awesome promotional items!  

Simplr provides high-quality, on-demand customer service for e-commerce stores. Our network of (human!) U.S.-based specialists can cover your nights, weekends, holiday surge, or everyday customer inquiry volume.


About Simplr

Simplr was incubated and funded by Asurion, the largest technology protection and support provider in the world. Serving more than 300 million customers today, Asurion gives Simplr the secure financial backing and access to a broad range of customer service capabilities developed over its 23-year old heritage of customer experience excellence. Where enterprise-level solutions are costly and restrictive, Simplr can provide world-class customer support tailored specifically to the needs (and budgets) of high growth startups.


24/7 On-Demand Customer Service for Premium Brands