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E-commerce Retail Briefing: Black Friday 2018 Edition

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E-commerce Retail Briefing: Consumer Spending This Holiday Season and guest Griffin Thall, CEO of Pura Vida Bracelets

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Founder Spotlight: Allen Walton of SpyGuy

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Miki Berardelli - CEO of KIDBOX - Talks with Guy Raz at Shop.Org 2018

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Founder Spotlight: Kiss My Keto

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15 CX Superstars to Follow if You're in eCommerce

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Why Batch Uses Yotpo and ShipStation on its Shopify Store

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6 CBD Trends to Watch if You Want to Sell CBD Products Online

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Simplr on the Unofficial Shopify Podcast

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What is Net Promoter Score?

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3 Tips for Taking Product Photos that Convert

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Two Takeaways from 2018 Shop.Org

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2018 Shop.Org Innovation Award Winners

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Brand Beyond Product: Jen Rubio of Away Travel Talks with Guy Raz at Shop.Org 2018

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8 Levers for Ecommerce Conversion Optimization

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Where to Eat at Shop.Org 2018

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Simplr Launches AI-Powered Customer Service Outsourcing App for Shopify Marketplace

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How to Create an Experience That's Easy for Customers and Hard for Fraudsters

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Ecommerce Returns Management Best Practices

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Ecommerce SEO 2018/2019 Tips - 4 Surefire Ways to Increase Your Traffic

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Ecommerce Chargebacks - What Are They?

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When to Outsource Order Fulfillment for Your E-commerce Company

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The Truth About Shopping Cart Abandonment

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Call Center Outsourcing: Everything You Need to Know as a Small Business Owner

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The Thank You Note is Alive and Well

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Doing Good is Good for Business

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10 Best Shopify Stores for Shoes

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Benefits of Customer Service Outsourcing

The Company Using Human Power and Machine Learning to Tackle Customer Service for Startups: Meet Simplr

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How a Kickstarter Campaign Succeeded in Making Home Security Smarter

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5 Customer Service Metrics that Matter (and our little secret)

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Pros and Cons of Outsourcing Customer Service

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Should you outsource your customer service?

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How to Structure a Remote Team… That Actually Works

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CAVA: Fueling full lives

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Amazing Customer Service Stories: How To "Surprise and Delight"

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How to Build a Customer Service Feedback Survey

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Negative Customer Feedback: Our first hand experience

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4 Critical Customer Service Lessons Learned by Guru Sue Nokes

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Are Chatbots Good for Customer Service?

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How Much Does Quality Customer Service Cost?

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Small Business Customer Service: How to Win Big

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Customer Service Fails - 5 Ways to Lose

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Customer Service Outsourcing: A Simplr Way to Improve Customer Service

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How to measure customer service success: stars, smileys, and thumbs