• Better than a call center.

    High-quality, low-cost customer service outsourcing for retailers. No contracts, no minimums, and scales up or down at a moment's notice.

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A 23-year legacy of excellence
in customer service

Simplr is incubated by Asurion, the largest technology protection and support provider in the world.

Serving more than 305 million global customers today, Asurion provides Simplr with secure financial backing, world-class data security, and access to a broad range of enterprise customer service capabilities.

Not your typical
customer service
outsourcer.

About Us: Simplr was founded by a group of corporate executives-turned-entrepreneurs who were determined to create the next best thing in outsourced customer service. They noticed major cost and labor inefficiencies in the traditional model, and decided to disrupt the whole thing… with the help of the American remote workforce and some cutting-edge AI technology.

Simply put, Simplr is a customer service outsourcing company that lets companies design an outsourced and on-demand solution that meets the needs of their retail business.

Meet the Team

Simplr is based in San Francisco with operations in Nashville. Our vast network of on-demand Simplr Specialists work from homes across the United States.

 

Simplr / 450 Townsend Street / San Francisco, CA

katrina
katrina

Katrina Dalisay

Cory Peace
Cory Peace

Cory Peace

Operations

Bradley
Bradley

Bradley Warren

Juanita-1
Juanita-1

Juanita Mitchell

Expert

Harsh
Harsh

Harsh Tomar

Data Science

Amit
Amit

Amit Sood

CTO

Erica A-1
Erica A-1

Erica Alexander

Expert

Saurab Malviya
Saurab Malviya

Saurab Malviya

Development

Kaelyn
Kaelyn

Kaelyn Dannenfelser

Partner Success

vp
vp

Vincent Phamvan

Growth

Ivan
Ivan

Ivan Morales

UX

Peter
Peter

Peter Skorokhodov

Development

Nilesh
Nilesh

Nilesh Gonsalves

Client Success

William
William

William MacDonald

Development

Erica
Erica

Erica Werden

Eng Cropped
Eng Cropped

Eng Tan

CEO

Bilal
Bilal

Bilal Muzaffar

Development

Julia
Julia

Julia Luce

Marketing

evan
evan

Evan Tharp

Expert

Adam Grace
Adam Grace

Adam Grace

Operations

Dave
Dave

Dave Ellsworth

Operations

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With Simplr
$2.25
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Savings per 1000 resolutions*