generative ai without the risk
Delivering AI-powered
enterprise CX
Simplr uses the best of generative AI to deliver a fully-managed, highly-secure conversational bot, without the risks. Our bot is making CX organizations more efficient while delivering exceptional customer experiences.
Cognitive Paths™
Provide safeguards for ChatGPT
ChatGPT has shown us that chatbots can be truly conversational. Cognitive Paths allow the conversation to stay grounded and allow you to safely introduce a generative AI chatbot.
Learn more about the first safeguards for LLM conversations in customer service
Your most pressing CX challenges…resolved.
Simplr uses generative AI and human talent to help brands:
Optimize CX quality and efficiency
Optimize CX quality and efficiency
Simplr helps brands reduce cost and improve customer satisfaction.
Generate revenue
Generate revenue
We help drive revenue with pre-sale conversions and customer loyalty.
Drive CX transformation
Drive CX transformation
The future of CX is AI. Don’t be part of the late majority.
A GenAI chatbot you can trust
“What I really appreciate about Simplr is the scalability of its support services. There’s comfort in knowing there’s an intelligent chatbot on our website backed by a wealth of support agents through Simplr.”
– Kelley Cuthford, Vice President of Customer Service, Chegg
People are
chatting about us!
In 2017, Asurion’s leadership created Simplr as an innovation center. Simplr has redefined the way high-growth brands view their CX strategy and technology stack. Every day we continue to strive to better serve our partners and their incredible customers.
