generative ai without the risk
Simplr uses the best of generative AI to deliver a fully-managed, highly-secure conversational bot, without the risks. Our bot is making CX organizations more efficient while delivering exceptional customer experiences.
Provide safeguards for ChatGPT
ChatGPT has shown us that chatbots can be truly conversational. Cognitive Paths allow the conversation to stay grounded and allow you to safely introduce a generative AI chatbot.
Learn more about the first safeguards for LLM conversations in customer service
Your most pressing CX challenges…resolved.
Simplr uses generative AI and human talent to help brands:
A GenAI chatbot you can trust
“What I really appreciate about Simplr is the scalability of its support services. There’s comfort in knowing there’s an intelligent chatbot on our website backed by a wealth of support agents through Simplr.”
– Kelley Cuthford, Vice President of Customer Service, Chegg
chatting about us!
In 2017, Asurion’s leadership created Simplr as an innovation center. Simplr has redefined the way high-growth brands view their CX strategy and technology stack. Every day we continue to strive to better serve our partners and their incredible customers.