Combining bots + humans to deliver top-notch CX

generative ai without the risk

Delivering AI-powered
enterprise CX

Simplr uses the best of generative AI to deliver a fully-managed, highly-secure conversational bot, without the risks. Our bot is making CX organizations more efficient while delivering exceptional customer experiences.

Cognitive Paths™

Provide safeguards for ChatGPT

ChatGPT has shown us that chatbots can be truly conversational. Cognitive Paths allow the conversation to stay grounded and allow you to safely introduce a generative AI chatbot.

Learn more about the first safeguards for LLM conversations in customer service

Your most pressing CX challenges…resolved.

Simplr uses generative AI and human talent to help brands:

Optimize CX quality and efficiency

Simplr helps brands reduce cost and improve customer satisfaction.

Generate revenue

We help drive revenue with pre-sale conversions and customer loyalty.

Drive CX transformation

The future of CX is AI. Don’t be part of the late majority.

A GenAI chatbot you can trust

“What I really appreciate about Simplr is the scalability of its support services. There’s comfort in knowing there’s an intelligent chatbot on our website backed by a wealth of support agents through Simplr.”

– Kelley Cuthford, Vice President of Customer Service, Chegg

People are

chatting about us!

In 2017, Asurion’s leadership created Simplr as an innovation center.  Simplr has redefined the way high-growth brands view their CX strategy and technology stack. Every day we continue to strive to better serve our partners and their incredible customers.